Customer reviews from snowjoe.com
Sun Joe - SPX-ESW4 - Gray
Average customer rating
4.2
(30 Reviews)
Rating breakdown 30 reviews
5 Stars
19
4 Stars
4
3 Stars
3
2 Stars
1
1 Star
3
Customer Reviews for Sun Joe - SPX-ESW4 - Gray
Customer Rating
2
Issues galore
on May 15, 2020
Posted by: Nyisles
from NY
Maybe it's me but if I have it completely together it works for 5 minutes then water stops. The pressure builds up so bad I can't change the nozzle connector. When I remove one foot of the extension pole to shorten it it works for a little longer. Seems like it just can't handle the pressure.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Good product
on June 5, 2020
Posted by: JoseJose
from Aurora illinois
I was ready to used a extansion wand when the last part to connect the pressure was not in the box how I can get one so I can finished my job
Written by a customer while visiting snowjoe.com
Posted by: Joe E
from Connecticut
Verified Purchase:Yes
Needed to power wash some second story windows and this did the trick. Slightly unbalanced using all the bits but had no loss of pressure compared to the standard hookup. Best is you can use some or all of the extensions for the best reach.
Written by a customer while visiting snowjoe.com
Posted by: Maggie Lea
from East Tennessee
Verified Purchase:Yes
My husband loves the pressure washer I got for him 2 years back, but he always complained of a back ache from leaning slightly (he's tall). I got the extension for that reason primarily. 2 lengths and problem solved. I really like the ease of the transition coupler that came with it.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Does not work with SPX3001 Pressure Washer
on September 7, 2021
Posted by: GilE
from Charleston, SC
I have tried to connect and went as far as unscrewing the entire handle assembly to just verify compatibility. The handle assembly with the SPX3001 does not detach the way it depicts in the instructions. The washer pod also does a very poor job and takes you longer utilizing than just point and spraying the wand at the concrete surface to thoroughly clean the driveway.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 20, 2022
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Posted by: VaTeacher
from Williamsburg
Verified Purchase:Yes
Physically this seems a good extension for a great price. Without a way to angle the stream, the usefulness is degraded. For example, the extension makes it easy to get over bushes. But using it to work from the ground to clean the side of 1st story gutters or 10’+ is not good since there is no way to angle the spray.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Broke on first use
on August 19, 2020
Posted by: Meaghan
I was excited to finally clean the back of my house with this extension. While I was in the middle of cleaning the upper portion of the house, the pole snapped at the base and now I can’t even use it....products should not break the first time you use them.
Response from snowjoe.comBy Snow Joe, Snowjoe Customer Service, September 17, 2020
Dear Valued Customer,
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
So sorry to hear that you're having an issue with our product. We take each matter very seriously and want to make sure you are satisfied. At Snow Joe + Sun Joe we stand behind each product we manufacture. If you need any additional support, Our toll-free number is 866-766-9563 (Monday through Friday from 9 am to 7 pm EST, Saturday and Sunday from 9 am to 4 pm EST). You can also send us an email via our website on the Contact Us page. We promise to do our best to make sure you are satisfied 100%.
Thanks
Customer Support Team
Snow Joe + Sun Joe
Written by a customer while visiting snowjoe.com
Posted by: DaeF
from Columbus, Ohio
Verified Purchase:Yes
I went to Sun Joe on line looking for a possible extension to the pressure sprayer I purchased from them. I had a lot of green moss like stains on the north side of my house. I needed to reach up to higher places to get all of the green. This extension was perfect for reaching up close under the gutter. I had a little trouble connecting it to the sprayer so I went on line and watched their video. Well, the spray gun they showed seemed different. But a few minutes of tinkering with it and I was able to connect it. It worked great, (as did the sprayer) with no leakage. I fully recommend buying this product!
Written by a customer while visiting snowjoe.com