I purchased this battery as a backup for my Sun Jo Mower. This way, when one is in use, the other is on the charger to be ready. I am very pleased that this second battery lasts longer than the one that came with the mower, and charges quickly.
I haven't tried the battery yet, but it came as it was supposed to.
Written by a customer while visiting snowjoe.com
Customer Rating
1
on April 25, 2026
Posted by: EP1818
from Morristown,NJ
Battery died after a year. Wouldn’t think it would have in such a short amount of time. Now need to buy another one
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, April 27, 2026
Dear Valued Customer,
Thank you for your detailed feedback and for bringing this matter to our attention regarding the Snow Joe CERTIFIED AUTHENTIC IONMAX Lithium-Ion Battery. We sincerely apologize for what happened, as this is not the level of quality or service we aim to provide.
We truly value your input, as it helps us identify areas for improvement in both product design and overall customer experience. Your feedback will be shared with our team for further review and future improvements.
If there is anything else we could assist you with, please feel free to reach us at our toll-free number, 1-866-225-9723, Monday through Saturday from 10 AM to 6 PM EST.