Customer reviews from snowjoe.com
Snow Joe - iON+ 24VBAT-LTE EcoSharp LITE Lithium-Ion Battery | 24 Volt | 2.0 Ah
Average customer rating
4
(20 Reviews)
Rating breakdown 20 reviews
5 Stars
11
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
4
Customer Reviews for Snow Joe - iON+ 24VBAT-LTE EcoSharp LITE Lithium-Ion Battery | 24 Volt | 2.0 Ah
Posted by: Vonne
from Colorado Springs
Verified Purchase:Yes
Waiting for a chance to use it so I don't know how it works yet.
Written by a customer while visiting snowjoe.com
Posted by: Pizza
Verified Purchase:Yes
I haven't tried the battery yet, but it came as it was supposed to.
Written by a customer while visiting snowjoe.com
Customer Rating
1
on November 8, 2025
Posted by: Moeu
Doesn’t work and their replacement is too expensive
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, November 10, 2025
Dear Valued Customer,
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you’ve had with your Snow Joe 24VBAT-LTE Lithium-ION Battery. We understand how frustrating this situation must be, and this is not the level of service that we aim to provide.
We would like the opportunity to further review this matter and assist you. Please reach out to us at our toll-free number, 1-866-225-9723, available every day from 10 AM–6 PM EST. Our team is committed to ensuring your complete satisfaction and will strive to address your needs to the fullest extent.
Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you’ve had with your Snow Joe 24VBAT-LTE Lithium-ION Battery. We understand how frustrating this situation must be, and this is not the level of service that we aim to provide.
We would like the opportunity to further review this matter and assist you. Please reach out to us at our toll-free number, 1-866-225-9723, available every day from 10 AM–6 PM EST. Our team is committed to ensuring your complete satisfaction and will strive to address your needs to the fullest extent.
Written by a customer while visiting snowjoe.com
Customer Rating
1
Hate snow Joe
on January 26, 2026
Posted by: Snow Joe Joe
from Bridgeport CT
My battery did not last one year I used 3 time it smell like burning and small Joe does not work.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, January 27, 2026
Dear Valued Customer,
We sincerely apologize for the issues you’ve experienced with your Snow Joe battery. This is certainly not the experience we want for our customers.
Please know that we will further investigate this matter, and one of our team members will be reaching out to you directly to assist and help resolve the situation. We appreciate your patience and the opportunity to make this right
We sincerely apologize for the issues you’ve experienced with your Snow Joe battery. This is certainly not the experience we want for our customers.
Please know that we will further investigate this matter, and one of our team members will be reaching out to you directly to assist and help resolve the situation. We appreciate your patience and the opportunity to make this right
Written by a customer while visiting snowjoe.com