Customer reviews from snowjoe.com
Snow Joe - iON+ 24VBAT-LTE EcoSharp LITE Lithium-Ion Battery | 24 Volt | 2.0 Ah
Average customer rating
4.1 out of 5
4.1
(19 Reviews)
Open Ratings Snapshot
Rating breakdown 19 reviews
5 Stars
11
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
3
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Customer Reviews for Snow Joe - iON+ 24VBAT-LTE EcoSharp LITE Lithium-Ion Battery | 24 Volt | 2.0 Ah
Customer Rating
4 out of 5
4
Has not snowed here since I got it.
on January 26, 2020
Posted by: Vonne
from Colorado Springs
Verified Purchase:Yes
Waiting for a chance to use it so I don't know how it works yet.
Written by a customer while visiting snowjoe.com
Customer Rating
5 out of 5
5
The battery
on April 18, 2020
Posted by: Pizza
Verified Purchase:Yes
I haven't tried the battery yet, but it came as it was supposed to.
Written by a customer while visiting snowjoe.com
Customer Rating
1 out of 5
1
on November 8, 2025
Posted by: Moeu
Doesn’t work and their replacement is too expensive
Response from snowjoe.comBy Shop Joe Customer CareShop Joe Customer CareNovember 10, 2025
Dear Valued Customer,

Thank you for bringing this matter to our attention, and we sincerely apologize for the experience you’ve had with your Snow Joe 24VBAT-LTE Lithium-ION Battery. We understand how frustrating this situation must be, and this is not the level of service that we aim to provide.

We would like the opportunity to further review this matter and assist you. Please reach out to us at our toll-free number, 1-866-225-9723, available every day from 10 AM–6 PM EST. Our team is committed to ensuring your complete satisfaction and will strive to address your needs to the fullest extent.
Written by a customer while visiting snowjoe.com
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