Customer reviews from snowjoe.com
Snow Joe - iON+ 24VBAT-LTE EcoSharp LITE Lithium-Ion Battery | 24 Volt | 2.0 Ah
Average customer rating
3.7
(22 Reviews)
Rating breakdown 22 reviews
5 Stars
11
4 Stars
5
3 Stars
0
2 Stars
0
1 Star
6
Customer Reviews for Snow Joe - iON+ 24VBAT-LTE EcoSharp LITE Lithium-Ion Battery | 24 Volt | 2.0 Ah
Customer Rating
1
Sunjoe
on February 17, 2026
Posted by: Me me
Great blower. It is the 2A battery. Pure garbage. You get maybe 10-15minutes use. And forget about leaving it setting for a week (battery out of course). 10-15 minutes use then 5 hours charge.
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, February 18, 2026
Dear Valued Customer,
Thank you for your detailed feedback regarding your Sun Joe blower and the Snow Joe battery. We sincerely apologize for the experience you’ve had and understand how frustrating it must be to encounter limited runtime and extended charging times.
We truly appreciate you bringing this matter to our attention. Your feedback is important to us, and we would like to further investigate the situation to better understand what may have gone wrong.
Please reach out to us directly, as we are more than happy to assist you regarding this matter. You may contact our toll-free number at 1-866-225-9723, available Monday through Saturday from 10 AM–6 PM EST.
Thank you for your detailed feedback regarding your Sun Joe blower and the Snow Joe battery. We sincerely apologize for the experience you’ve had and understand how frustrating it must be to encounter limited runtime and extended charging times.
We truly appreciate you bringing this matter to our attention. Your feedback is important to us, and we would like to further investigate the situation to better understand what may have gone wrong.
Please reach out to us directly, as we are more than happy to assist you regarding this matter. You may contact our toll-free number at 1-866-225-9723, available Monday through Saturday from 10 AM–6 PM EST.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Provides good power, good battery life
on December 17, 2020
Posted by: Wing Nut
from Cumberland Foreside Maine
Ordered a second Battery, glad I did. I was able to move quite a bit of snow, having 2. Impressed with the battery life. However, high amp batteries are a tad bit Pricey, and no incentive/discount. Curious, if price might inhibit others from additional battery purchases?
Written by a customer while visiting snowjoe.com
Posted by: Giggy
from Bend, Or
Verified Purchase:Yes
I purchased this extra longer life battery to have as a backup to the battery that came with my cordless pole chain saw. I used it for a couple hours trimming up some Juniper trees. If you know anything about Juniper, they are a very hard wood. The saw and battery worked out great. I'll use this battery pack as my primary and the smaller one as the backup in case I run out of juice.
Written by a customer while visiting snowjoe.com
Customer Rating
5
strong battery!
on November 12, 2019
Posted by: nikon1v1
from Toronto, Canada
Works very well with the 11-inch electric shovel! However, I need to find a proper charger, because the little one included with the 2Ah battery set needs 10 hours to charge this one from empty.
Written by a customer while visiting snowjoe.com
Posted by: BillyJ
from hawthorne nj
Verified Purchase:Yes
This battery is great. It provides up to 30 minutes of run time in the Snow Joe Power shovel, which works in any kind of winter weather.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Good life
on May 13, 2020
Posted by: Eagle Tony
from Eagle, CO
This battery is good. However, it takes a long time to charge. Plan accordingly.
Written by a customer while visiting snowjoe.com
Customer Rating
5
Greart product
on February 20, 2021
Posted by: Keith G
from Lynn MA
Easy to use and durable, Easy to store. Batteries are perfect. No gas smell
Response from snowjoe.comBy Shop Joe Customer Care, Shop Joe Customer Care, July 28, 2025
Hello Keith,
Thank you for taking the time to share your feedback on the Snow Joe 24VBAT-XR Lithium-ION Battery. We're delighted to hear that the product has met your expectations in terms of ease of use, durability, and convenient storage.
It’s great to know that the battery performance is delivering the power you need without the inconvenience of gas, fumes, or complicated maintenance. Our goal is to provide reliable, user-friendly solutions that make outdoor tasks more efficient and enjoyable, and it sounds like this battery has done just that for you.
We truly appreciate your support and are grateful to have you as part of the Shop Joe community. Should you ever have questions or need assistance, our customer care team is always here to help.
Thank you for taking the time to share your feedback on the Snow Joe 24VBAT-XR Lithium-ION Battery. We're delighted to hear that the product has met your expectations in terms of ease of use, durability, and convenient storage.
It’s great to know that the battery performance is delivering the power you need without the inconvenience of gas, fumes, or complicated maintenance. Our goal is to provide reliable, user-friendly solutions that make outdoor tasks more efficient and enjoyable, and it sounds like this battery has done just that for you.
We truly appreciate your support and are grateful to have you as part of the Shop Joe community. Should you ever have questions or need assistance, our customer care team is always here to help.
Written by a customer while visiting snowjoe.com
Customer Rating
4
Good run time
on November 20, 2022
Posted by: Marsh
from Ontario, Canada
Very pleased with the run time of this battery and our shovel. We'd like to purchase an extra battery. We purchased the shovel two years ago. Will the charger we have from the original battery charge the new one. Some say they are different sized pins.
Written by a customer while visiting snowjoe.com