Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
Amazing Phone!
on June 8, 2021
Posted by: Roland
from Los Angeles, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone at launch and am very happy with it. The camera is amazing and comes with many options to get the best quality photo. If you are looking to upgrade from an older model Galaxy this is the one to choose.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to use
on June 8, 2021
Posted by: Rays
from Palm Springs, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] So happy we got it! Easy to use. Great features. And a AWESOME camera!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 8, 2021
Posted by: Irish
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] It takes great photos I love it see just look that this picture
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 8, 2021
Posted by: NCCane
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] Great phone, Great Display and love the S Pen support.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Multi tasking
on June 8, 2021
Posted by: Scottyp
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had this phone for a few months. Performance is excellent, design is elegant, new features are nice. The camera takes awesome photos. My only issue is a decent size dead pixel about a third up on the right of my screen. This happened about 2 weeks from getting it, took it off the wireless charger in the am and there it was. Warranty process is too much of a hassle to get it fixed. Just bugs me. Overall happy with my purchase though. I love the pip and multi screen split. Perfect so I can watch a TV show and browse the internet.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Overall review
on June 8, 2021
Posted by: Jasmeet
from Heyward,California
Expertise:Expert
[This review was collected as part of a promotion.] I bought it back in March. I really like it specially in night. I like that samsung came up with .heic format it really saves memory. Camera is good but need some more improvements. I you are looking to buy s21 ultra in June 2021 then it is big no from me because next year they are coming up with next AMD processor and better camera performance. Meanwhile snapdragon is also working on 4nm processor. In case you can't wait for next year then wait for S21FE which will be a budget friendly phone.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
The overall quality isn't that good
on June 8, 2021
Posted by: lillyjing
from Atlanta, GA
[This review was collected as part of a promotion.] My first time isn't that happy with a Samsung device. The first phone shipped to me got returned because of the over heating problem. The second one which I'm using right now is still over heated occasionally, but my biggest issue with Samsung phones(I have had 4 including this S21+ 5G) are color shades can not showing correctly in the photos. The green shows in blue shade, the grey shows in blue shades, a lots of times I have no way to make it right, it is so frustrating, this problem is continuing carried along on all generations of the Samsung phones I owned, and this one is the worst. Even worse than my last Note 10+.
Anyway, because I use cellphone camera for my online store catalog shooting primarily, I'm seriously considering to switch to Apple on my next phone purchase.
Anyway, because I use cellphone camera for my online store catalog shooting primarily, I'm seriously considering to switch to Apple on my next phone purchase.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Does it all without any issues!
on June 8, 2021
Posted by: Nick321
from Charleston, SC
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from the S10+ and I'm happy that I did. I was first worried that it wouldn't be worth the upgraded but everything about the phone is far superior. My only complaint is the slightly reduced battery life but I'm still usually able to make it through the day with normal uae.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US