Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
Amazing phone
on December 18, 2022
Posted by: Rynecoop
from Milwaukee, WI
Expertise:Expert
[This review was collected as part of a promotion.] My S21 ultra is the best phone I have ever owned. It is blazing fast, great battery life, and the camera is far superior to anything on the market today. It blows my wife new iPhone out of the water in literally every category under real life performance testing.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Good features, lacks stability
on December 18, 2022
Posted by: Chelbel44
from Cleveland, OH
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for almost 2 years. I has some great features and the camera is amazing, but it frequently shuts down and freezes.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
3
Value
1
Response from Samsung USBy Bethany, Social Commerce, December 20, 2022
Hi Chelbel44,
We appreciate you taking the time to review the Samsung Galaxy S21 Ultra 5G. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We're thrilled you are enjoying the camera and features of your device! I've attached a few links that should help with your phone freezing and shutting off. Please reach out to Samsung Support, also below for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Samsung phone unexpectedly powers off
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
We appreciate you taking the time to review the Samsung Galaxy S21 Ultra 5G. We value your feedback as we strive to innovate and improve on the design and functionality of our products. We're thrilled you are enjoying the camera and features of your device! I've attached a few links that should help with your phone freezing and shutting off. Please reach out to Samsung Support, also below for any further assistance. Thank you for being a valued customer. -Bethany
Samsung phone freezes and crashes
Samsung phone unexpectedly powers off
How to keep your Galaxy phone or tablet from slowing down (samsung.com)
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on December 18, 2022
Posted by: Legber
from Houston, TX
[This review was collected as part of a promotion.] I bought the phone yesterday 12/18/22. The phone has been flying since. Camera is awesome! The macro mode is so 😎 cool! Definitely recommend this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to operate and had a lot of functionality
on December 18, 2022
Posted by: Edmdeguz
from South San Francisco, ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this month's ago and happy with it. This is a good phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Bestes camera.
on December 18, 2022
Posted by: Lamar
from Lewisville, Texas
Expertise:Expert
[This review was collected as part of a promotion.] Has best camera of any phone. I have put aside my SLR and my Canon with 800 zoom. Video quality is excellent for my editing of wedding and event photography.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features and amazing Camara
on December 19, 2022
Posted by: Punky24as
from Apple Valley, Ca
Expertise:Expert
[This review was collected as part of a promotion.] I purchased this phone a yr ago and I couldn't be any more happier. It has an amazing camera and the best part about it is the zoom and the perfect beautiful vibrant photos you can take. Hands down the best phone I've ever owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best and favorite phone!
on December 19, 2022
Posted by: Matthew
Expertise:Expert
[This review was collected as part of a promotion.] Always was looking for a good android phone to leave iphone behind. Almost all of my devices are now Samsung. If this phone ever gives out on me will return.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with amazing camera features
on December 19, 2022
Posted by: DesiDivine
from Atlanta, GA
Expertise:Expert
[This review was collected as part of a promotion.] I bought 2 sets of these phone. It's been over year and half and they worked flawlessly during the time. After update was pushed i did noticed some issues. There are times when camera glitches out while taking pictures or videos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US