Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
Amazing camera....love my phone
on October 30, 2022
Posted by: Bizzebee
from Colorado
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from the S10 plus! Super happy with my choice. Now looking to get the 22 to just see what the new features might add! I love my Samsung. Never going back to Apple
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Best Smartphone I've Used
on October 30, 2022
Posted by: Matthaus
Expertise:Expert
[This review was collected as part of a promotion.] Upgrading from an older Motorola smartphone, and after getting some hands on testing with flagship phones from the main brands I can easily say that Samsung makes the best phones for me hands down. Their entire product ecosystem is the peak of Android devices, and I especially love the camera on this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Best 5G phone even a year later
on October 31, 2022
Posted by: Galand92
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] Samsung makes quality products that are durable. With frequent updates my phone always has the latest Android version so I can enjoy the latest features. I love the cameras on my S21 Ultra 5G. Thy take stunning photos even in dark environments. Being one of the most popular phones, it's easy to find any type of accessories and cases that you need. The display is great it has a 120Hz refresh rate for smooth scrolling. The battery is big enough for all day use, even a year later. I never find myself having to change my phone throughout the day. I only charge it when I go to sleep. I watch some videos online, use social media and listen to music and I still have about 30% at the end of the night. It's a great feeling, I feel safe having that peace of mind that my phone is not dead because I use my phone for everything: as a keyless entry, to pay using Samsung Pay, to order an ride, to make calls, for directions. It's a great phone and a great investment because it will last several years and you won't need to buy another phone during that time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Barest phone best camera super durable
on October 31, 2022
Posted by: Jeff
from Torrington wy
Expertise:Expert
[This review was collected as part of a promotion.] Best 8k every needs have same material for all samsung ultra products
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung s21 ultra 5g
on October 31, 2022
Posted by: Kyngbub22
from Cathedral city, CA
Expertise:Expert
[This review was collected as part of a promotion.] Bought this phone when it first came out and it is a really nice phone can't wait to try the next Samsung that's all I buy
I would recommend this to a friend!
Features
4
Performance
4
Design
1
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 28, 2022
Posted by: LARichboy
from San Jacinto, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Love all my galaxies phones. It's fast has a lot of storage space.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Ok
on November 28, 2022
Posted by: C9hl
from MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Good phone when it was new, the battery doesn't hold a charge very long anymore, and the usbc port quit working around the 1 year mark
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy Bethany, Social Commerce, November 30, 2022
Hi C9hl,
Thank you for your feedback on the Samsung Galaxy S21 Ultra 5G. We welcome your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery life of your device. Also, the link to Samsung Repair Services. Please reach out to them for assistance with your charging port. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Thank you for your feedback on the Samsung Galaxy S21 Ultra 5G. We welcome your opinion as we strive to innovate and improve on the design and functionality of our products. I've attached some links that should help with the battery life of your device. Also, the link to Samsung Repair Services. Please reach out to them for assistance with your charging port. Thank you for being a valued customer. -Bethany
Apps are draining battery on Galaxy phone or tablet (samsung.com)
Galaxy Battery - Optimization (samsung.com)
Get the most out of your Galaxy phone's battery (samsung.com)
Samsung | uBreakiFix
smsng.us/Samsung-Support
Written by a customer while visiting Samsung US
Customer Rating
5
Best Samsung phone I have ever had!
on November 28, 2022
Posted by: wevans
from Laredo, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] Have been using this phone for a year now. Great phone, great features, great camera. I usually buy the odd year phones (3, 5, 7, Note 9). Can't wait to see what the S23 has in store.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US