Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8 out of 5
4.8
(5,005 Reviews)
Open Ratings Snapshot
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,663 out of 4,823
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5 out of 5
5
Great features
on October 22, 2022
Posted by: Oscar Mena
from Florida, Fl
Expertise:Expert
[This review was collected as part of a promotion.] I have had this phone for a year and it is great. I love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent experience
on October 23, 2022
Posted by: Croton007
from Arkansas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a month and half ago and undoubtedly this is the best phone ever, excellent battery life and excellent performance and the screen is too good to be true.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
s21 ultra best phone ever
on October 23, 2022
Posted by: jmilly
from New York NY
Expertise:Intermediate
[This review was collected as part of a promotion.] phone is just sublime great screen has a great hand feel and is water proof. I love that updates are on time and that I get updates on time not like previous Samsung phones. I also like that android 13 is coming to the ultra and battery life has gotten better thanks Samsung.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic device!
on October 23, 2022
Posted by: magzredzz
from Marshall, MN
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the nicest phone I've ever owned. I've owned several galaxies throughout my life and while they've a been fanatic, this is the best. I bought this phone after living with the iPhone XS Max for two and a half years. My timed with the iPhone solidified my loyalty to Samsung, it was horrible. The husband and I both bought the same phone, two galaxy watches, a tablet, and we are planning on buying galaxy buds because of how fantastic this phone is. The videos are incredibly clear, the pictures are perfect, the speakers are phenomenal, the display and screen are beautiful. There are so many fantastic things about this phone, I cannot fathom why anyone would choose to buy an Apple product with devices such as these on the market. We are galaxy users for life.
We will never use anything but the Galaxy S series going forward, I look forward to the S23 and buying more galaxy products!
Here are some photos from my phone:
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s21 ultra is the best
on October 23, 2022
Posted by: Anonymous
from Kansas City, missouri
Expertise:Expert
[This review was collected as part of a promotion.] I love it. Have had this phone for 1 whole year and have not had any problems
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Sweet phone
on October 24, 2022
Posted by: W2al
from Massachusetts
Expertise:Expert
[This review was collected as part of a promotion.] Awesome phone for the most part. Takes great photos. Battery can be improved a little and phone gets little hot when playing games.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I have been using Samsung for a long time and it n
on October 24, 2022
Posted by: Manuel
from Houston tx
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a long time ago and I have never had any problems with it. It is a good product. I am very happy and satisfied with it.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone. Picture quality is amazing
on October 26, 2022
Posted by: Tinyyturbo
from Charlotte NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from my beloved s9+ and I am not disappointed. It's a little larger, but that's easy to overcome. Longer battery life, graphics are outstanding, and I can't even begin to describe the photo quality. People have asked me why would I want to pay so much for a phone, and I just show them this picture, and tell them because it takes pictures like this. It literally says it all as far as I'm concerned. The only complaint I have is they moved the fingerprint sensor. It's been 6.months and I still can't get used to it. It seems to be a bit more sensitive too, because it has a hard time reading mine. Its awkward because my hands are small so I have to hold it weird. That's the only thing I would change, and I'm a very critical person.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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