Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
Perfect in Every Way!
on September 2, 2021
Posted by: Paul
from Rome, NY
[This review was collected as part of a promotion.] I had used a Galaxy S8 for years and was really happy with it, except for the fact that the fingerprint reader on the back was tough to use with the case on. When I switched to this phone, I knew they had addressed this problem, and made many other improvements to the S line over the years since the S8. I had no idea! This phone is wonderful and I love everything about it - including the fingerprint reader that's integrated into the display. Coming from the nice compact S8, I was a little worried about the size of this phone, but I got used to it quickly and now would never go back to anything smaller. I honestly have nothing bad to say about this device - from the blazing fast 5G, to the awesome camera, and excellent Samsung UI, it's the nearest-to-perfect that a phone can be! Recommended without reservation.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic storage space!, great battery life.
on September 2, 2021
Posted by: AmericanEagle
from Louisville, KY
Expertise:Beginner
[This review was collected as part of a promotion.] I am barely scratching the surface of the capabilities of this phone. But I love what I am discovering.
Most areas have good to great connection,
any that don't - never did before with the S9 either. That's an environmental and antenna issue - not anything wrong with the phone.
Used the Smart Switch to transfer apps, content, etc from the old S9. I did have a bit of assistance from customer service for
this via phone. Very helpful, and especially
patient with me. Everything transferred well, and is working as expected.
The S21 Ultra 5G is only marginally larger than the S9, so it still fits pockets well.
I fully charged the phone before ever performing the "Smart Switch". From 100%
power, over about 2.5 hours heavy usage; it
still had 68% battery power.
I am already satisfied with this phone, and
fully expect to get 3 to 4 years of use and
service from it.
Most areas have good to great connection,
any that don't - never did before with the S9 either. That's an environmental and antenna issue - not anything wrong with the phone.
Used the Smart Switch to transfer apps, content, etc from the old S9. I did have a bit of assistance from customer service for
this via phone. Very helpful, and especially
patient with me. Everything transferred well, and is working as expected.
The S21 Ultra 5G is only marginally larger than the S9, so it still fits pockets well.
I fully charged the phone before ever performing the "Smart Switch". From 100%
power, over about 2.5 hours heavy usage; it
still had 68% battery power.
I am already satisfied with this phone, and
fully expect to get 3 to 4 years of use and
service from it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best S phone yet!
on September 2, 2021
Posted by: Chris B
from Ball Ground, GA
Expertise:Expert
[This review was collected as part of a promotion.] Awesome phone, battery lasts well into day 2 and is extremely fast!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my new phone
on September 2, 2021
Posted by: WickedAngel
from Middle of Nowhere, Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this because my last phone was slowing down and having issues. I am so glad I did. This phone is amazing and luckily there's 5g where I live cause it's fast. Definitely worth it as it's cheaper than ky last phone and way better. And no more Bixby button to accidentally hit.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
User Friendly!!!
on September 2, 2021
Posted by: oelgon
from Mission Viejo, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this 6mos ago and its so very interesting to use it coz the features of this phone is so reliable, you will learn about more things.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 2, 2021
Posted by: Dante
from Indianapolis, IN
[This review was collected as part of a promotion.] I bought this phone about a month ago, truly proud I did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great ALL around A+ INFRASTRUCTURE
on September 3, 2021
Posted by: Tearavz
from Louisville ky
Expertise:Expert
[This review was collected as part of a promotion.] I got this a month ago and it has topped my expectations for a phone and is most definitely the best phone I have ever had!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
My Samsung Upgrade
on September 3, 2021
Posted by: My thoughts S21 Ultra
Expertise:Intermediate
[This review was collected as part of a promotion.] I struggled to upgrade my Galaxy S8+ to the S21 series. The fact that the memory was limited and not expandable was an issue. After much debate and many reviews I opted for the S21 Ultra with the most memory. You have to consider the results of the picture size with the new camera and the video size too. Most people have friends & family and take a lot of pictures. The entry phones with 128G's of memory just didn't cut it. So far, with my S21 Ultra's memory and pictures/videos, I am doing OK. The other use of my phone include music and a few games and reading apps for ebooks & audio books.
There are also apps for work and tools or smart apps. Not forgetting email, text, and phone book.
Everything uses space and memory.
I'm still learning this phone and building my normal app use on this phone.
It is doing great so far.
There are also apps for work and tools or smart apps. Not forgetting email, text, and phone book.
Everything uses space and memory.
I'm still learning this phone and building my normal app use on this phone.
It is doing great so far.
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US