Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8 out of 5
4.8
(5,005 Reviews)
Open Ratings Snapshot
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,663 out of 4,823
)
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Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5 out of 5
5
Great phone
on September 2, 2021
Posted by: Scorpiox11x10
from Georgia
Expertise:Expert
[This review was collected as part of a promotion.] I switched from iPhone to this phone and I'm glad I did because there is so much more I can do with this that I couldn't do with my iPhone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it.
on September 2, 2021
Posted by: Anonymous
from Florissant Mo 63033
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had my S21 for about a year now. It helps me keep my day organized
I would recommend this to a friend!
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Performance and Loved the Camera
on September 2, 2021
Posted by: Wish_was
from Gainesville, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought it as soon as it was launched. I've been using this now for almost 8 months. So far everything is running smoothly. I am in love with its camera quality and the speed of the phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera!
on September 2, 2021
Posted by: Mj13
from SC
Expertise:Intermediate
[This review was collected as part of a promotion.] This is the best camera phone I've ever owned. You will love it. I switched from iPhone and there are zero regrets.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent phone
on September 2, 2021
Posted by: MrNeil6
from Shippensburg, PA
Expertise:Intermediate
[This review was collected as part of a promotion.] Prior to this phone, I had been using the Note series from the original through the 10+. While I was hesitant to switch from the Note, but didn't really want to spend just as much for a Note 20 as a S21 Ultra; there were already rumors of no more Note at that point, so I went ahead and pulled the trigger.
The only thing I don't like about the phone (versus the Note) is the lack of S-pen functionality. In particular, I used to use the button on the S-pen to take pictures; I am unable to do this with the S21; however, that is not a major issue.
Things I really like about this phone:
1. The battery lasts forever... I normally charge every night, but it has lasted about 3 days without a recharge (note, for the last 12 hours or so, I had it on battery saving mode, or it would have likely died).
2. The camera is outstanding.
3. The size is just where I like it, and very similar to the Notes I was used to.
4. The ability to use an S-pen (though, as mentioned previously, not as much functionality).
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Display!
on September 2, 2021
Posted by: jshanz35
from Cedar Rapids, IA
Expertise:Intermediate
[This review was collected as part of a promotion.] The Ultra S21 has an amazing display, vibrant color, fantastic to stream 4K on it! The camera has fantastic features and takes incredible pictures. Video is phenomenal!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Reliable, snappy, and a great camera
on September 2, 2021
Posted by: Arquioso
from St George, UT
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded to the S21 ultra from my Note 10. One of the big benefits of the change is that there is no more stylus slot to collect dust and get gritty. The other major upgrade is the camera. Interestingly, I think the wide angle camera is a little less impressive than the note 10, but the telephoto feature is very nice. The quality of photos has also gone up quite a bit. Even the photos I imported from my old phone have improved in quality on this new phone (because of the suggested corrections in gallery).
Everything else feels familiar, so I can't say I've noticed huge improvements in speed and performance, but it does work!
5G has been underwhelming so far, but I expect the infrastructure situation could improve that over time.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
4 out of 5
4
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Multi window and camera
on September 2, 2021
Posted by: Adeyemy1980
from California
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone 7 month ago and I really enjoy the both features very well. Infact about four of friends immediately traded their iphone for it when they saw the camera and the multiwindow
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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