Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(5,004 Reviews)
Open Ratings Snapshot
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,662 out of 4,822
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great features
on September 1, 2021
Posted by: Pikachu
from La, Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 3 month ago and it's amazing especially the camera and gaming experience.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!!
on September 1, 2021
Posted by: nellygirl06
from Boise
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for about 6 months. It is super fast and takes awesome pictures. It has never crashed or lagged one but. I had a Google Pixel 2 XL and I thought that was an awesome phone until I got this phone. It's so incredible. So glad I have it!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great camera!
on September 1, 2021
Posted by: jimmym36
from Endicott,NY
[This review was collected as part of a promotion.] I have really enjoyed using my S21 Ultra. The camera is amazing !. I was thinking of trading it in for the Z fold. But, the camera on the S21 was to good to give up.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on September 1, 2021
Posted by: AKMom
from Anchorage, Ak
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone 2 months ago and love every bit of it. Especially the camera on it.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on September 1, 2021
Posted by: Lachy
from Miami, Fl
[This review was collected as part of a promotion.] Second galaxy I've had. They keep better. Will continue to keep going them with products like this.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
awesome phone
on September 1, 2021
Posted by: Goodboi
from Houston
Expertise:Expert
[This review was collected as part of a promotion.] I bought my Samsung Galaxy S21 Ultra 5G just a few months ago and it is awesome!! lightning fast and a fantastic screen!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Powerhouse of a device
on September 1, 2021
Posted by: Mr Ultra
from Muskegon.Mi
Expertise:Expert
[This review was collected as part of a promotion.] 21 Ultra is the King of smart phone's. I can't till the 22Ultra comes out
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Amazing camera
on September 1, 2021
Posted by: Anonymous
from Harrisburg, Oregon
Expertise:Expert
[This review was collected as part of a promotion.] Ive had the phone for a while and not impressed with all of its features. The camera is amazing and the speed but i feel most are equivalent to a much cheaper phone. If your into photography or curious about say the moons surface this is the phone. Other than that dont expect much more than the average smart phone with less sluggishness
I would recommend this to a friend!
Features
2 out of 5
2
Performance
4 out of 5
4
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy ^ElizabethSamsung CaresSeptember 22, 2021
Hello TimKinman, we appreciate you taking the time to leave this review. We are always looking for ways to improve the Samsung experience. Reviews like this help us understand where we can grow. ^Elizabeth
Written by a customer while visiting Samsung US
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