Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
3
Okay but disappointing in many ways.
on September 1, 2021
Posted by: Jarhead
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] This phone is a good phone. Not great. I would still have my LG V30 + had LG not stopped supporting it. This phone is heavy which is not it's redeeming feature. Make sure to save your passwords because you are going to need them after repeatedly pressing the sonic finger print and locking various applications. My LG rear finger print always worked the first time. For now I'll call this thing my favorite mistake and wish that LG would reenter the cell phone business.
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
1
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 22, 2021
Hello Jarhead, thank you for sharing your experience with this phone. I understand how difficult this has been for you. We would definitely like to look into this issue further for you. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143727634
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143727634
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Jeff F
from Waukon Ia
[This review was collected as part of a promotion.] Love it wouldn't go to Applegreat phone wouldn't trade off
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone!
on September 1, 2021
Posted by: Doevil
from Los Angeles, CA
Expertise:Expert
[This review was collected as part of a promotion.] I've had this phone for 3 months now. Best Galaxy yet.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
A Technological Marvel!
on September 1, 2021
Posted by: Drdjr50
from Brookings, South Dakota
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had several phones over the course of the years and they all were great in one way or another. My last phone was a samsung which i came to love but as all devices it had is pros and cons. After careful selection i choose the S21 Ultra and it was the best decision of my life! My phone is my life for i do everything with it both work, home and play. I have owned it for 4 weeks now and i have worked it hard to its limits and yet it has never disappointed or let me down. This is a truly living technological marvel and wonder. It is priceless in its superb precision, design and craftsmanship. Make the best decision of your life and come to know a handheld super computer with the power to take you to new heights of perfection in everything you do! I promise, you will not regret it!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung galaxy 21 ultra 5G
on September 1, 2021
Posted by: Wesley
from New York
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone around March for my birthday, and I have to say I love this phone so much by far my best phone ever, the camera quality is amazing.the screen is big and beautiful this is something to be proud of having
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My best phone so far.
on September 1, 2021
Posted by: Ncliljon
from Raleigh, North Carolina
Expertise:Intermediate
[This review was collected as part of a promotion.] I upgraded from a 12 plus. Everything is bigger and better then from camera to speed of loading of pages.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love everything
on September 1, 2021
Posted by: Orquidea
from Katy, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought it to replace my old s9 because of bad ghost touching screen. I do not regret my purchase at all. I absolutely love all the features.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
A+ love my phone
on September 1, 2021
Posted by: Ojitos
from Colorado
Expertise:Expert
[This review was collected as part of a promotion.] Has a great balance of power and battery life. Wireless charging works very well.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US