Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
Fluid and smooth and most excellent.
on September 1, 2021
Posted by: Reddom
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased the s21 ultra when it first was released. It's been a wonderful phone. The performance is great.Works great with multiple applications that I use.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!!!
on September 1, 2021
Posted by: Redenough
from Los Angeles
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had the phone a couple months and still finding great new features. The camera is amazing. I've always had the note series but glad I made the change.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 1, 2021
Posted by: Faisi
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] I love my s21 ultra 5g battery life is awesome and so easy to use
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on September 1, 2021
Posted by: Melclan
from Taneytown, MF
Expertise:Intermediate
[This review was collected as part of a promotion.] Truly enjoying my Galaxy s10+. Easy to use, takes great pictures!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
With 12 GB Ram this is Great
on September 1, 2021
Posted by: newdev
from Jupiter, Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] I traded my S9+ for the S21 Ultra. All the apps seems to work better and smoother with the new S21. Some were suggesting that I go to the I12 and knowing the difference in the ram I stuck with Samsung and pleased that I did.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing.
on September 1, 2021
Posted by: Aunt c
from Satellite Beach
[This review was collected as part of a promotion.] I bought this just prior to taking a bucket list vacation. The pictures this phone took so exceeded my expectations that 2 days into the trip i put away my camera and just used the galaxy s21. I would recommend this to anyone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!
on September 1, 2021
Posted by: Squiddy
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] So, hyperbole aside, the S21 Ultra (512 GB) is the best phone I've ever had. Camera, battery life, speed, resolution, display, and storage, it has it all. The features and every day usability of this phone absolutely make it the best.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great phone
on September 1, 2021
Posted by: Retta
from Marylahnd
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone when I traded my Note, I love the phone for first few months and it went downhill over the month. It started to freeze up and I had to restart often
I would recommend this to a friend!
Features
3
Performance
2
Design
4
Value
1
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 23, 2021
Hello Retta, thank you for reaching out. I understand how difficult this must be for you. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001416/) to an article that will help you troubleshoot the phone freezing. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143730469
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143730469
^Elizabeth
Written by a customer while visiting Samsung US