Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8 out of 5
4.8
(5,005 Reviews)
Open Ratings Snapshot
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,663 out of 4,823
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
3 out of 5
3
My phone
on September 1, 2021
Posted by: Harley dude
from Tracy
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone had a learning curve from iphone. But all is good!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Response from Samsung USBy ^ElizabethSamsung CaresSeptember 23, 2021
Hello Harley dude, we are are happy to hear that you are enjoying this phone! Welcome to the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing device
on September 1, 2021
Posted by: Anthony
from New Jersey
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought one in 9 months ago and I am still amazed by the features. The best camera out there feature and quality packed beyond any other. The screen quality is outstanding making everything look vivid and as realistic as possible. You will not be disappointed with the S21Ultra.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Phone and Features
on September 1, 2021
Posted by: WorkFromHomeMom
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone to upgrade from a pre-paid plan and it's my first Galaxy since the first Galaxy Edge came out. This phone is nothing short of amazing. I run my own business and work from home and this phone is perfect for it. I also live in Canada currently and the 5G service is incredible considering I live out on the boonies. Just fantastic!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Over all works well.
on September 1, 2021
Posted by: Mmmm
Expertise:Expert
[This review was collected as part of a promotion.] Not much of an upgrade from my 9+ . The best new feature is the camera. Some down grades are visible mainly in the samsung brand apps included on the phone. Lost the ability to use heart rate, blood oxygen sensor and the like. No SD card or the 3.5mm head phone jack.
I would recommend this to a friend!
Features
3 out of 5
3
Performance
4 out of 5
4
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on September 1, 2021
Posted by: Aami
from New york
Expertise:Expert
[This review was collected as part of a promotion.] I bought it, I was confused before to buy samsung or iPhone 12, I decided t I go with s21ultra, no regert, love it
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Features Outstanding
on September 1, 2021
Posted by: Darryl
from Charlotte NC
Expertise:Expert
[This review was collected as part of a promotion.] I bought my S21 Ultra during the pre purchasing period and am so glad I did. The screen is outstanding. Camera is as usual the best in my opinion. Battery life is outstanding, not having to charge all day. Super fast charging is tremendous when I do need to charge. Speed and functionality along with the features is just the best I have experienced since I have been owning either a Galaxy or a Note. Can't wait to see what is next to come from the next Galaxy Model.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Beat phone yet
on September 1, 2021
Posted by: Eric
from California
Expertise:Expert
[This review was collected as part of a promotion.] The Samsung galaxy s21 ultra is the best phone that Samsung has made yet its smooth responsive and has some if not the best cameras on the market a must buy if you're interested in getting a new phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AWESOMESAUCE
on September 1, 2021
Posted by: LOWK3Y MONK3Y
from MORENO VALLEY, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] LOVE MY PHONE IT'S AMAZING...CAN'T GET ENOUGH!!!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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