Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(5,004 Reviews)
Open Ratings Snapshot
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,662 out of 4,822
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Extremly User Friendly
on September 1, 2021
Posted by: csescandon
from El Paso, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the phone for a month or so and I have not be disappointed, I have not had any issues with it. The battery life is awesome lasts me way more than my average day while even listening to music. The size for me is nowhere near an issue. Runs apps and games super smooth.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone with all the whistles
on September 1, 2021
Posted by: Espy54
from Lubbock Texas
Expertise:Beginner
[This review was collected as part of a promotion.] I got this phone over a month ago and I love it. I got the unlocked phone and I can’t say enough good things about it.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I have ever bought!!
on September 1, 2021
Posted by: Yondah
from Newburgh Maine
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone as a upgrade and couldn't be Happier its the best phone on the market in my personal opinion.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on September 1, 2021
Posted by: Trouble
from Wyoming
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this 2 months ago and I am so happy is a great phone I loved
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features!
on September 1, 2021
Posted by: McGregor
from Portland, OR
Expertise:Expert
[This review was collected as part of a promotion.] I bought this a month ago and am so happy that I did ...
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on September 1, 2021
Posted by: Ruben
from Texas
Expertise:Expert
[This review was collected as part of a promotion.] So happy with this phone nevet have had a problem.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on September 1, 2021
Posted by: Bellomo
from Punxsutawney pa
Expertise:Expert
[This review was collected as part of a promotion.] Got this phone release day last year and it has been one of the best phones I have ever owned and I would even say is still a phenomenal phone today.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever held.
on September 1, 2021
Posted by: Thadius
from Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone with a very specific goal in mind and it has not let me down. My intention was to buy the phone that I could have and not have to worry about anyone else walking up and showing me a cooler phone or taking better pictures. Yes I got my phone to be Petty. But to be fair I only ever had a Motorola Droid x prior as a flagship phone. This phone is amazing the pictures are great it's fast my only complaint is there so much pre-installed software. Also when taking pictures and videos you may want to adjust your storage settings as if you leave them at default you will very quickly run out of storage. There's only a couple areas where this phone could be easily improved but I think that ship has already sailed expandable storage is preferable as well as a headphone jack but this phone has neither. I haven't really found that to be a problem however there is a slight lag when recording audio.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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