Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
3
Super fast charging
on September 1, 2021
Posted by: Stray
from Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] Important pro: - Really super-fast charging - really 5G download- and upload - excellent camera
Con: Bixby, too much Samsung stuff nobody needs - that isn't very pleasant
- but what is really bad is that there is no memory card slot, so you've got to get a bigger memory with the phone - and as I'm traveling globally, I'm missing a slot for the 2nd SIM card, or at least a way for an additional digital SIM. - My previous phone was a Note with plenty of features related to the pen; the pen on the Galaxy doesn't offer anything that you'd need
I know that I won't win a prize with all these critics, but I do not want others to make an expensive mistake. And, that's another con: If you don't need the 100x camera, this device is far too expensive.
Con: Bixby, too much Samsung stuff nobody needs - that isn't very pleasant
- but what is really bad is that there is no memory card slot, so you've got to get a bigger memory with the phone - and as I'm traveling globally, I'm missing a slot for the 2nd SIM card, or at least a way for an additional digital SIM. - My previous phone was a Note with plenty of features related to the pen; the pen on the Galaxy doesn't offer anything that you'd need
I know that I won't win a prize with all these critics, but I do not want others to make an expensive mistake. And, that's another con: If you don't need the 100x camera, this device is far too expensive.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
4
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 24, 2021
Hello Stray, thank you for reaching out. I hear what you're saying. Here is a link (https://www.samsung.com/us/support/answer/ANS00078952/) to an article that will help you learn more about how to disable preloaded apps. Hopefully this helps. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143734244
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143734244
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Overall Nice Phone!
on September 1, 2021
Posted by: Ultra Satisfied
from Los Angeles, CA
[This review was collected as part of a promotion.] I have had the Galaxy S21 Ultra for several months now and really like it! I don't like the fact it doesn't house the SPen...but I still have the option to use the pen with this phone. I also wish that there was an android facetime app but I occasionally use whatsapp.
The Ultra is very easy to learn and has great features including an excellent camera.
The Ultra is very easy to learn and has great features including an excellent camera.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever.....
on September 1, 2021
Posted by: Evil
from Conway s.c
Expertise:Intermediate
[This review was collected as part of a promotion.] Got it a few months ago and it was a great experience......
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on September 1, 2021
Posted by: Cathy
from WI
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone has it all. Great camera and a nice set of features to make everyone happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Technician
on September 1, 2021
Posted by: Paul
from Sacramento
Expertise:Intermediate
[This review was collected as part of a promotion.] Excellent camera of Galaxy S21 Ultra 5G is really good.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on September 1, 2021
Posted by: Hugo
from Cutler, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought this phone a few months ago and love it! Love the pictures it takes, how easy it is to use, how fast the battery charge. There are many other reason why I love this phone, but for sure I know that I won't be getting an iphone ever again!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing Features
on September 1, 2021
Posted by: Shanelle
from New York, NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this a couple of months ago and I've been loving it ever since. There are countless features on the phone, especially if you're into photography/videography.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Upgrade
on September 1, 2021
Posted by: Twisted
from Russellville, Arkansas
Expertise:Intermediate
[This review was collected as part of a promotion.] I am very happy i bought this phone as an upgrade from my s9. I absolutely love the camera, screen, and the battery life. I often blow people away by showing them all the great and cool features the phone has
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US