Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
Best phone I have ever owned
on September 1, 2021
Posted by: Marke
from San Antonio Texas
Expertise:Intermediate
[This review was collected as part of a promotion.] After looking over several phones and comparing them I decided to go with the Samsung Galaxy S21 ultra and I am so happy I did because it's the best phone I've ever owned. With the large screen and 5G you can't go wrong with this phone.The camera is the best I have seen and I don't think anything comes close to it
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Neat
on September 1, 2021
Posted by: Cris
from Syracuse, nt
Expertise:Intermediate
[This review was collected as part of a promotion.] Bought a couple of months ago and it is my favorite Samsung mobile so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 1, 2021
Posted by: Erikglz214
from Dallas Tx
Expertise:Expert
[This review was collected as part of a promotion.] The device runs smooth better than any phones best phone in the market.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Not that much better than my Galaxy S9
on September 1, 2021
Posted by: Lynn
from Harrisburg, PA
[This review was collected as part of a promotion.] Bought it and you would think it would be faster and when I touch something, it takes a couple taps to work! Not too happy especially for the extra price!
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
3
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, September 28, 2021
Hello Lynn, thank you for bringing this to our attention. I understand how frustrating this must be. Here is a link (https://www.samsung.com/us/support/answer/ANS00078985/) to an article that will help you learn more about how to keep your phone from slowing down. If you are still having issues, please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143745066
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143745066
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
great upgrade
on September 1, 2021
Posted by: bunny
from indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] bought a month ago and hasn't disappointed me yet. great camera and pro adjustments, great screen resolution , processing , and etc.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on September 1, 2021
Posted by: Cellphone guy
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] Switched to this phone a few months ago and just love it!
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phenomenal Device
on September 1, 2021
Posted by: VulcanFireGod
from California
Expertise:Expert
[This review was collected as part of a promotion.] Upgraded from Samsung's Galaxy S10+.
Device has exceed my expectations and has provided me with the device processing power and tools that I need to complete even the most advanced functions.
Device has exceed my expectations and has provided me with the device processing power and tools that I need to complete even the most advanced functions.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on September 1, 2021
Posted by: RandomSkills
from Riverside, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] With its size being its only downside, it is without a doubt the best phone I've owned.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US