Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
I love this phone
on September 1, 2021
Posted by: aldo887
from Utah
Expertise:Expert
[This review was collected as part of a promotion.] I've been using this phone for 7 months now, it is still running smoothly, no crashes at all. I can run a lot of apps simultaneously. Almost every day I have to send emails from my phone, and it's super easy and simple to attach documents, edit them before, take photos, etc., Sometimes with a split screen, looking at two apps at the same time, and the integration of the S pen makes it even better.
It has excellent sound with the Dolby Atmos feature.
Battery last over a day (busy day).
Camera is amazing. Space zoom is unbelievable. And photos are always sharp and smooth. The AI does a great job at "fixing" the photos.
It has excellent sound with the Dolby Atmos feature.
Battery last over a day (busy day).
Camera is amazing. Space zoom is unbelievable. And photos are always sharp and smooth. The AI does a great job at "fixing" the photos.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my Galaxy
on September 1, 2021
Posted by: JRSmith
from Grand Rapids, MI
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone was so easy to adapt to. Very easy and intuitive. They have made great improvements over my last model.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I LOVE my Galaxy S21 Ultra G! It is a powerhouse!
on September 1, 2021
Posted by: gdeniseg
from Tennessee
Expertise:Intermediate
[This review was collected as part of a promotion.] I have had the S series since the S7 and I have loved every one of them but the S21 Ultra 5G is in a league of it's own. It is a little powerhouse. I gave up the S10 for the S21 and it is a night and day difference in terms of performance. The S21 Ultra is ultra fast, ultra responsive, & ultra awesome! The camera is also amazing on this phone.
I wasn't sure how I would like the fingerprint sensor being on the screen. I was really bummed out about it at first. It seemed that I couldn't ever get it to recognize my fingers. Over time, it has gotten much more responsive. I am not sure why the fingerprint sensor was moved to the screen, but when you get used to it, it is no big deal at all.
The only complaints I have about this phone are 1.) The way you have to take screenshots 2.) The way you power it off and on. This still drives me absolutely batty. I usually have to attempt to take screenshots about 4-5 times before I get it. Having to press two buttons on the same side of the phone simultaneously is nearly impossible for me. I end up pressing one a millisecond before the other and it makes the volume indicator pop up on the screen, or some Bixby instructions pop up on the screen. I absolutely hate this feature with a passion. Trying to power it off and on is almost as maddening. I have no idea why they changed something that worked so beautifully on previous models. If it isn't broke, don't "fix" it! I wonder if others hate those features as much as me?
Anyway, I still give this phone excellent 5 star rating because in every other way, it's perfect. I highly recommend!
I wasn't sure how I would like the fingerprint sensor being on the screen. I was really bummed out about it at first. It seemed that I couldn't ever get it to recognize my fingers. Over time, it has gotten much more responsive. I am not sure why the fingerprint sensor was moved to the screen, but when you get used to it, it is no big deal at all.
The only complaints I have about this phone are 1.) The way you have to take screenshots 2.) The way you power it off and on. This still drives me absolutely batty. I usually have to attempt to take screenshots about 4-5 times before I get it. Having to press two buttons on the same side of the phone simultaneously is nearly impossible for me. I end up pressing one a millisecond before the other and it makes the volume indicator pop up on the screen, or some Bixby instructions pop up on the screen. I absolutely hate this feature with a passion. Trying to power it off and on is almost as maddening. I have no idea why they changed something that worked so beautifully on previous models. If it isn't broke, don't "fix" it! I wonder if others hate those features as much as me?
Anyway, I still give this phone excellent 5 star rating because in every other way, it's perfect. I highly recommend!
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing !
on September 1, 2021
Posted by: CHAMP6369
from Oregon
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this phone over a month ago and I still love it! No issues T all and I keep learning new little quirks about the phone that makes the experience even better!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Quality phone
on September 1, 2021
Posted by: uspsdiva
from Summerville SC
[This review was collected as part of a promotion.] I bought this a few months ago to replace a One Plus 7. Bought for photo features and this phone has not disappointed. Recently took some beautiful night photos in Colorado and you could barely tell it was dark. Very happy with this phone!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Nice! All Boxes Checked!
on September 1, 2021
Posted by: drfavored
from San Angelo, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] This is a great device! My only complaint is … I wish the S-Pen had a storage slot.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome camera
on September 1, 2021
Posted by: CynS
from Vancouver, Wa
Expertise:Intermediate
[This review was collected as part of a promotion.] Battery holds for long time, fast speed, camera is awesome
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT PHONE AND INFORMATION TOOL
on September 1, 2021
Posted by: shotgunab
from Wilsonville, Al
[This review was collected as part of a promotion.] I purchased this phone several months ago when I saw all the things this phone could do. especially the camera. My wife has a competitor's phone with what she thought was a great camera, but after seeing mine and using it she tries to use mine when she can. It has a lot of great features, it's very durable and easy to use,
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US