Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
Great professional phone
on June 8, 2021
Posted by: savobze
from Boston, MA
Expertise:Expert
[This review was collected as part of a promotion.] I pre-ordered the phone and I'm very happy with the long lasting battery, stellar screen resolution, and professional vibrant photos
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features
on June 8, 2021
Posted by: MATT
from Reno Nevada
Expertise:Expert
[This review was collected as part of a promotion.] I use my phone everyday for work. Having a stylist with my phone has been super useful with taking notes, making reports, and sending messages. The camera has also been fantastic. It takes Quality pictures every time. Plus, I love the scan feature while taking a photo. The phone is fast and responsive. I don't know what I would do without it right now.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on June 8, 2021
Posted by: Shortstuff
from Los Angeles
[This review was collected as part of a promotion.] I switched from a Galaxy S9 to this beauty (S21 Ultra) this phone is amazing !! The camera features and quality of the pictures is beyond awesome !
I love it !!
I love it !!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Snappy performance great features
on June 8, 2021
Posted by: Uberboyd
from Seattle
Expertise:Expert
[This review was collected as part of a promotion.] I could not be more please its all good but it was expensive.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S21 Ultra 5G is Awesome!
on June 8, 2021
Posted by: AndrewA
from Highlands Ranch, CO
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about 3 months ago and have not regretted the purchase for a second!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy use
on June 8, 2021
Posted by: redhed104
from Pineville, Louisiana
[This review was collected as part of a promotion.] I really like the ease of the use of the phone. I am still learning the phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Features and Specs are great but...
on June 8, 2021
Posted by: JustOneMan
from Princeton, TX
Expertise:Expert
[This review was collected as part of a promotion.] The hardware and software are buggy. So I received this as a gift the month it was released. Out of the box there was a bug with the mini or pop up player. The phone would freeze or shake and you couldn't move the player or resize only close. They pushed out some updates and it went away then came back for a bit then gone with the next update. Currently the speaker at the top of the phone is barely working and sometime it switches off altogether to the other speakers. Phone has never been in water and I've had it in an otterbox folio since purchase. The little space for the mic and speaker can get small debris stuck in that comes out over time but is annoying. So like I said the features and specs are great but hardware needs some slight improvements.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 2, 2021
Hello JustOneMan, thank you for the feedback. I hear what you're saying. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01001255/) to an article that will help you troubleshoot the speaker. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
GREAT DEVICE AMAZING FEATURES
on June 8, 2021
Posted by: Alain
from Florida
Expertise:Intermediate
[This review was collected as part of a promotion.] Way better than i phone innovation of this product and craftsmanship are superior
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US