Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(5,004 Reviews)
Open Ratings Snapshot
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,662 out of 4,822
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Excellent Phone
on September 1, 2021
Posted by: Slinkback
from New Britain, CT
Expertise:Intermediate
[This review was collected as part of a promotion.] Got this on pre-order and is a fantastic phone. Never seen a camera as good as this.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on September 1, 2021
Posted by: Sherry
from Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] So glad I went with the galaxy s21.I had note 9 and it was my favorite I upgraded only because I broke my screen.Im glad I did this is perfect easy to use and beautiful pictures
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy is a Super 2021 Ultra fantastic cell phone!
on September 1, 2021
Posted by: Officer Shaun A
from Washington, DC
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone was well worth the price. It is easy to use and has great photo options. The large screen makes it easy for me to read my mail and text messages without the need for my reading glasses. I highly recommend the Galaxy S21 Ultra 5G cell phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great features!
on September 1, 2021
Posted by: Yaboy
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone a month ago cause my s10+ was dropping calls and not using the network I'm currently paying for! Great phone! All of the same features as my previous one!! Just more payments included!
Love the phone! Wouldn't of had changed my old one if i didn't have to. Oh! And the lack of SD slots. My favorite feature!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
2 out of 5
2
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love this phone
on September 1, 2021
Posted by: Chris
from California
Expertise:Intermediate
[This review was collected as part of a promotion.] I got the 512gb variant when it first came out in January and have been loving the power of this phone especially the camera on it. I love being able to take photos of the moon when I want to. Overall it's a good phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my Galaxy S21 +
on September 1, 2021
Posted by: Maria C
from San Antonio, TX
[This review was collected as part of a promotion.] I love the ease of use, the seamless transition from one device to another I've used the galaxy devices for more than a couple of years now, and i wouldn't change them.
I really like ask the storage space i have now for pictures, videos and all the apps i want.
I highly recommend this phone
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Super fast
on September 1, 2021
Posted by: 23caball93
from Pittsburg, ks
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this phone 3 months ago and I love it. The only thing I wish that the charging port won't get that dirty. Also i wish they come with charger and esrphones like before. I got enough with the no jack port being deletes.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Paragon of Excellence - The Optimum Standard
on September 1, 2021
Posted by: BigD
from Las Vegas, NV
Expertise:Expert
[This review was collected as part of a promotion.] I did not achieve nirvana or bliss in this life until I purchased my Galaxy S21 Ultra 5G 256GB. This purchase was the culmination of my very existence and rose my experience of the sensation of "satisfaction" to heights that were formally unknown.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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