Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(5,004 Reviews)
Open Ratings Snapshot
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,662 out of 4,822
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Great camera
on September 1, 2021
Posted by: Olly
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] So easy to use, great cameras and features. Longer battery for sure.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best
on September 1, 2021
Posted by: Cachetes2
[This review was collected as part of a promotion.] Very nice phone, my daughter loves this phone so much.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my s21!
on September 1, 2021
Posted by: Freckles
from Coeur D' Alene, ID
Expertise:Beginner
[This review was collected as part of a promotion.] This phone is awesome! So many features that I have not gotten to check them all out yet!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung over Apple any day!
on September 1, 2021
Posted by: Symbiote531
from Lebanon, IN
Expertise:Intermediate
[This review was collected as part of a promotion.] We upgraded from our Samsung S10s a few months ago and the camera especially on this phone is stellar. I had an iPhone for less than a month and just never liked it. Samsung is much like Doge. Always shoot for the moon!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone I've ever owned!
on September 1, 2021
Posted by: gloomy
from PA
Expertise:Intermediate
[This review was collected as part of a promotion.] I switched from apple to Samsung and this is by far the best phone I've ever owned! It's so smooth and the display is super crisp! Plus the camera quality is amazing! I have a small business and love that I'm able to take professional looking product photos right on my phone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features and battery life!
on September 1, 2021
Posted by: Looking4BstBuy
from Dallas, TX
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought the Ultra 5G last month to replace my Galaxy S6. Had the phone for over 5 years. I was a little apprehensive to buy a new phone since very new phone offering seems like to is so much netter than any other. This phone has been the best purchase I could have made and happy I did. It offers a long battery life, excellent pictures, and never ending storage. I was originally concerned about 5G working in my house and area but I am pleasantly pleased with how well it works.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone, full of features
on September 1, 2021
Posted by: Lat48
from Sarasota, FL
Expertise:Intermediate
[This review was collected as part of a promotion.] I love this phone, works great and the camera is outstanding. You don't need a professional camera anymore
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Quality phone great upgrade
on September 1, 2021
Posted by: mjtothe2nd
from Hudson, NY
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone in June after my S9+ was getting up there in age, and incredibly glad I did. The battery life alone I get out of this phone now has been the best in itself, next to the amazing camera and photo quality. I would absolutely recommend this phone to anyone considering upgrading to something newer!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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