Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
Love it, Love it
on June 27, 2021
Posted by: Katsraiders
from Sacramento, Ca
Expertise:Intermediate
[This review was collected as part of a promotion.] I got this when it was first released & I love it. I am still working on all the features but so far its awesome. I LOVE the video & being able to snap my photos off it. It saves me so much time instead of trying to snap just the right pic while I am recording. Cameras awesome & photo editing. I ONLY use Samsung & this phone is proof why....
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on June 28, 2021
Posted by: Disco
from Georgia, Ga
Expertise:Expert
I have been use my samsung s21 ultra for 4 months and I love the phone. It good for everyday usage
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever used.
on June 28, 2021
Posted by: Anonymous
from MN
Expertise:Expert
From the moment the box is opened you see samsungs new beautiful phone. The phantom black is an amazing color and is surprisingly durable. My s21 ultra has seen alot of use and has bairly shown a scratch. The snappy speed and responsive screen along with the battery life makes this phone totally worth it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung...wow
on June 28, 2021
Posted by: Viprob2176
from Lapeer, MI
Expertise:Intermediate
It's been a few years since I've had a Samsung phone, and wow has a lot changed. I love this phone more than any of the other phones I've had since my last s series device. The speed and sharpness of it just blows the competition out of the water. You've really outdone yourself Samsung, and for that, you get 5 stars from me.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing camera
on June 28, 2021
Posted by: Aztec
from Grand Rapids
I bought the phone when it came out and I am loving it. The camera is incredible.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome design and just an all around well put tog
on June 28, 2021
Posted by: Drewski
from Powder Springs, GA
[This review was collected as part of a promotion.] I've had my S21 Ultra for about 6 months now and honestly I have yet to do anything cool or fun with it except cracking the screen!!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
love the cameras
on June 30, 2021
Posted by: kina bina
from north carolina
[This review was collected as part of a promotion.] bought this a little more than 3-4 months ago and I'm still learning things about this phone . love the sleekness ,easy to access apps with biometrics entry , overall great product.
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 9, 2021
Hello kina bina, thank you for taking the time out of your day to write this amazing review. We appreciate all the great features that you have pointed out. It is a pleasure to have you as part of the Samsung family. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
2
Worst phone (but best camera) I've ever had
on July 28, 2021
Posted by: hisp517
from Milwaukee, WI
Expertise:Intermediate
Seven months, two phones, both broken.
My first S21 Ultra bricked after about 4 months. Black screen without warning and nothing would recover it. Got a warranty replacement.
Have had the second one for two months and it spontaneously developed two screen cracks. Now, I know everyone with a cracked phone says, "I didn't do anything..." but I REALLY didn't do ANYTHING. Just opened it up and found the cracks. NEVER dropped. Not even set down hard or jostled. Phone is always in a Samsung case. You could examine the phone with a microscope and you won't find any other damage other than these inexplicable cracks. The only speculation I can offer is that the weather was warm, and so I wonder if thermal expansion causes the crack. But there is a fundamental defect if a screen can crack without any impact and completely unacceptable for a phone at this price-point.
Having had multiple other phones that have survived years and which are now being used and abused by my kids, all without a crack or problem, I know a phone screen should not spontaneously crack.
All that said, the camera is pretty awesome. Too bad I have to view the phones through two cracks in the screen.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
1
Value
3
Written by a customer while visiting Samsung US