Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5
great product
on June 8, 2021
Posted by: R LU
from Sugar Land, TX
Expertise:Expert
[This review was collected as part of a promotion.] It's a power phone and glad I bought it. It's my daily phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it
on June 8, 2021
Posted by: MamawC
from Campbellsburg INDIANA
Expertise:Intermediate
[This review was collected as part of a promotion.] Love my s21 5g. Love the camera on it. I have 2 young grand kids. Wish it had where we could put an SD card in it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on June 8, 2021
Posted by: Cam625
from Lillington, NC
Expertise:Expert
[This review was collected as part of a promotion.] The phone is better than advertised. It has a super quick processor and used 5G seamlessly
I would recommend this to a friend!
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great screen and cameras
on June 8, 2021
Posted by: HarHar
from Az
Expertise:Intermediate
[This review was collected as part of a promotion.] Amazing phone. Really happy with the purchase. Battery lasts all day and the screen can be 1440p and 144hz
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone yet!
on June 8, 2021
Posted by: John Laundeville
from MN
Expertise:Intermediate
[This review was collected as part of a promotion.] Upgrading to the my S10 Plus to a S21 ultra 512gb was the best choice I have made so far!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone on the market
on June 8, 2021
Posted by: bbdou
from Edmond, OK
Expertise:Expert
[This review was collected as part of a promotion.] The phone comes with the best configuration so does the performance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Small glitches
on June 8, 2021
Posted by: Omra
from Jamaica Queens
Expertise:Expert
[This review was collected as part of a promotion.] The fingerprint scanner is not at its best, front camera only worked brilliant for the first week then it looses quality. 5g is the worst as phone would have to be restarted alot to get proper internet access
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
5
Value
3
Response from Samsung USBy ^Elizabeth, Samsung Cares, July 6, 2021
Hello Omra, thank you for reaching out. I understand what you're going through. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143493808
^Elizabeth
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143493808
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing phone!
on June 8, 2021
Posted by: Zerepd86
from Santa Rosa, CA
Expertise:Expert
[This review was collected as part of a promotion.] Since I purchased this device, I've been more than happy with it's functionality and design. The ONLY thing I'm not too happy about is the lack of expandable storage using a microSD. This phone doesn't have the slot for expandable memory. Other than this 1 issue, I highly recommend this device.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US