Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
4
Excellent phone, lacks headphone jack and memory c
on June 9, 2021
Posted by: Ferny
from Allen, TX
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from a GS8+ to GS21 Ultra. It is fast and camera is great. I can't wait to take some pictures that I have seen in some videos and see how they turnout with my phone.
Battery life is much better than the GS8+.
Battery life is much better than the GS8+.
The bad things, from my point of view are:
1. Lack of phone jack. We still have some beats that are wired and now we can't use them directly. Yes, there are adaptors but that is an extra thing we need to purchase.
2. The worst part for me is the lack of memory card. I do not know what it is the assumption by Samsung that everyone will use the cloud to store things. That is not true and it has been proven time after time that the cloud is not as secure as people think it is (I know a memory card is also not secure if you lose it). Also it I can move my music, photos and videos just by inserting the memory card rather than syncing them again. I was about to not buy this phone just because of this.
1. Lack of phone jack. We still have some beats that are wired and now we can't use them directly. Yes, there are adaptors but that is an extra thing we need to purchase.
2. The worst part for me is the lack of memory card. I do not know what it is the assumption by Samsung that everyone will use the cloud to store things. That is not true and it has been proven time after time that the cloud is not as secure as people think it is (I know a memory card is also not secure if you lose it). Also it I can move my music, photos and videos just by inserting the memory card rather than syncing them again. I was about to not buy this phone just because of this.
Other than that, I think this is a great phone, with a couple of backward steps in specific areas.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
It's simply the best phone.
on June 9, 2021
Posted by: Manny
from Arizona
Expertise:Expert
[This review was collected as part of a promotion.] Period. All around. Best device you'll have ever had.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on June 9, 2021
Posted by: TechGuru
from Hoffman Estates IL
Expertise:Expert
[This review was collected as part of a promotion.] S21 Ultra 5G is full of features and camera quality is best.
Features
5
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
love the features
on June 9, 2021
Posted by: vcmoe1
from Tampa, Florida
[This review was collected as part of a promotion.] I bought this 3 months ago , real happy with it so far.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone Plus
on June 9, 2021
Posted by: JazzMap
from Carlsbad, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this phone with the camera features in mind. When I want close-ups, it is amazing! Also, recently I was playing music from my phone for some friends and they all commented on what amazing sound it has.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great cover and features
on June 9, 2021
Posted by: Bladast
from Wausau ,WI
[This review was collected as part of a promotion.] I bought my galaxy ultra in the beginning of May, glad that i brought it because it was able to connect to bluetooth unlike my galaxy 8
I would recommend this to a friend!
Features
4
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Better than iPhone
on June 9, 2021
Posted by: Anonymous
from San Diego, CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought my S21ultra just as a 2nd choice being mainly an iPhone user. After a couple of months using it, it's now my 1st choice and the iPhone turned into my 2nd choice. I never thought I would switch from ios to android, but this Samsung S21 Ultra completely blew Apple away. Better features, better design, just better at everything.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone of the Year
on June 9, 2021
Posted by: weege001
from San Mateo, CA
Expertise:Expert
[This review was collected as part of a promotion.] I bought mine unlocked with the titanium color and I haven't looked back. It's such an outstanding device, there is no parallel.
The camera setup is great, the pics that you can take are so good, my girlfriend has designated me as the official photographer of our trips.
I have the S21 Ultra 5G and even though it looks big, you really feel like it's an extension of your hand.
The apps flow seamlessly from one to another, the speakers are really good (loud and clear). The integration of Bluetooth features is super quick.
I see other phones/devices that try to compare, but there really isn't one out there. The value that you get owning an S21 Ultra pays for itself with just the features alone.
The Android updates and all the different ways you can customize every nook and cranny make it stand out even more.
My girlfriend wants me to get her one for Christmas, and Santa will be sure to deliver.
The camera setup is great, the pics that you can take are so good, my girlfriend has designated me as the official photographer of our trips.
I have the S21 Ultra 5G and even though it looks big, you really feel like it's an extension of your hand.
The apps flow seamlessly from one to another, the speakers are really good (loud and clear). The integration of Bluetooth features is super quick.
I see other phones/devices that try to compare, but there really isn't one out there. The value that you get owning an S21 Ultra pays for itself with just the features alone.
The Android updates and all the different ways you can customize every nook and cranny make it stand out even more.
My girlfriend wants me to get her one for Christmas, and Santa will be sure to deliver.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US