Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5
Awesome Galaxy 5G Phone
on June 9, 2021
Posted by: Wildman
from Winston Salem, NC
Expertise:Intermediate
[This review was collected as part of a promotion.] I’ve had this phone for several months now. I figured now was a good time to post a review. The pictures this phone takes are amazing. I particularly like the editing features. You can seamlessly move from one app to the next while multiple tasks are running. The 5G network is outstanding. The apps load very quickly and run smoothly.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
im inlove
on June 9, 2021
Posted by: angelica
from California, CA
Expertise:Expert
[This review was collected as part of a promotion.] it has super great camera and i like how it looks its so classy and there a lot of good features in it i dont know what to say anymore.. im inlove with this phone
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
decent
on June 9, 2021
Posted by: Ohio7
from Las Vegas
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered this phone, now on my second device as the first was defective
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
5
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
It's amazing
on June 9, 2021
Posted by: Tone
from Covington Ky
[This review was collected as part of a promotion.] I had the note 20 before the S21 ultra and I prefer this S21 ultra no complaints at all!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
great features
on June 9, 2021
Posted by: dhemb
from usa
[This review was collected as part of a promotion.] Glad to have it. Easy to use. Disappointed that there is not an SD card slot for expandability. Just have to depend on the cloud or maybe external storage with a cord maybe. I haven't explored that option yet. So not sure it's available.
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Device!
on June 9, 2021
Posted by: FiggieBB
from Fairfax, VA
Expertise:Intermediate
[This review was collected as part of a promotion.] I puchased this device in January, shortly after it's release and haven't looked back since! Such a fun, useful, powerful and professional device! I started many years ago with the Note 4, upgraded to the Note 7, jumped to Apple, and was so happy to come back to Samsung when the Note 20 Ultra came out. I was really liking the new Note until the Galaxy S21 Ultra 5G phone came out and it was a perfect fit for me. I like the freedom Samsung provides and the security of the device. It is very hard to combine both and Samsung has done an awesome job completing this!
The camera on this device outshines any device I have ever used. The pictures and video are beautiful and very professionally done. The zoom takes you to a whole new level as well as the filters and controls.
If you need a phone that will meet your every need for a long time, this is IT!
The camera on this device outshines any device I have ever used. The pictures and video are beautiful and very professionally done. The zoom takes you to a whole new level as well as the filters and controls.
If you need a phone that will meet your every need for a long time, this is IT!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on June 9, 2021
Posted by: Crafty
from Louisiana
Expertise:Intermediate
[This review was collected as part of a promotion.] This phone does almost everything I want it to! The battery lasts all day most of the time.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent phone, lacks headphone jack and memory c
on June 9, 2021
Posted by: Ferny
from Allen, TX
Expertise:Expert
[This review was collected as part of a promotion.] I upgraded from a GS8+ to GS21 Ultra. It is fast and camera is great. I can't wait to take some pictures that I have seen in some videos and see how they turnout with my phone.
Battery life is much better than the GS8+.
Battery life is much better than the GS8+.
The bad things, from my point of view are:
1. Lack of phone jack. We still have some beats that are wired and now we can't use them directly. Yes, there are adaptors but that is an extra thing we need to purchase.
2. The worst part for me is the lack of memory card. I do not know what it is the assumption by Samsung that everyone will use the cloud to store things. That is not true and it has been proven time after time that the cloud is not as secure as people think it is (I know a memory card is also not secure if you lose it). Also it I can move my music, photos and videos just by inserting the memory card rather than syncing them again. I was about to not buy this phone just because of this.
1. Lack of phone jack. We still have some beats that are wired and now we can't use them directly. Yes, there are adaptors but that is an extra thing we need to purchase.
2. The worst part for me is the lack of memory card. I do not know what it is the assumption by Samsung that everyone will use the cloud to store things. That is not true and it has been proven time after time that the cloud is not as secure as people think it is (I know a memory card is also not secure if you lose it). Also it I can move my music, photos and videos just by inserting the memory card rather than syncing them again. I was about to not buy this phone just because of this.
Other than that, I think this is a great phone, with a couple of backward steps in specific areas.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US