Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8 out of 5
4.8
(5,005 Reviews)
Open Ratings Snapshot
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,663 out of 4,823
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5 out of 5
5
Fantastic Flagship Smartphone
on June 8, 2021
Posted by: Frankie
from Los Angeles
Expertise:Expert
[This review was collected as part of a promotion.] If you are a multi-tasker and need speed, this is your phone. If you are a selfie fanatic, this is your phone. If you like to take pictures that look vibrant and you require superior zoom capabilities, then this is your phone. Great overall and easy to use.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Features and user friendly!
on June 8, 2021
Posted by: SCOTTEE
from Celebration FL
Expertise:Expert
[This review was collected as part of a promotion.] Better than Apple!! Nothing else to say...........
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Ice Man
from Hackensack NJ
Expertise:Intermediate
[This review was collected as part of a promotion.] I brought this phone about 2 months ago to replace an older Samsung phone. I will never switch to different brand phone
I would recommend this to a friend!
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone with awesome hardware
on June 8, 2021
Posted by: Wooldoor
from California
Expertise:Expert
[This review was collected as part of a promotion.] Really happy I got this phone. First Android phone I've kept for more than a few months. Camera is amazing, battery life is great, and no weird software issues. My only complaint is the relentless holding out on just implementing google assistant instead of Bixby.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All you need in a phone plus more!
on June 8, 2021
Posted by: Max0
from Chicago, IL
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone now since it was released and the performance power is incomporable. The display is beautiful and the camera is outstanding. Strongly recommend this to everyone!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Better display/camera, but downgrade of everything
on June 8, 2021
Posted by: Omega
from New York, NY
Expertise:Expert
[This review was collected as part of a promotion.] Screen is great, camera is amazing. Love the zoom capabilities. Battery life is okay. But the lack of simple features like a SD card or headphone jack makes this device very unusual. Fingerprint scanner is worse than the previous phones with the scanner on the back. The button placements on the side are strange. It is also heavy! You pay so much money for lack of basic features.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
4 out of 5
4
Design
2 out of 5
2
Value
1 out of 5
1
Response from Samsung USBy ^ElizabethSamsung CaresJuly 6, 2021
Hello Omega, thank you for the feedback. What you're saying makes a lot of sense to me. Please contact us via one of the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
- Reference ticket number: 1143494372
^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great screen
on June 8, 2021
Posted by: Doza_177
from Huntsville Alabama
Expertise:Intermediate
[This review was collected as part of a promotion.] I recently switched from iPhone and I do not regret my decision. The screen is what caught my intention and it has lived up to the expectations that I had and overall a great phone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A great Phone for sure!
on June 8, 2021
Posted by: Trevor
from Nashville, TN
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought Back in April and I'm so satisfied with it. It has the best camera compared to a IPhone and takes great videos. It does everything i need it to for day to day operations. It even has a good battery life!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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