Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8
(5,004 Reviews)
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,662 out of
4,822)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
3
Very touchy using YOUTUBE
on June 8, 2021
Posted by: Slide
from S.E. Ohio
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this excellent camera phone for approximately 6-8 weeks. I couldn't ask for a better camera, but I find that it will drop the current YOUTUBE video I'm watching if I touch the phone. I pay close attention as to how I pick it up, but as often as not, the phone drops the current video.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 18, 2021
Hello Slide, thank you for bringing this to our attention. Here is a link (http://www.samsung.com/us/support/troubleshooting/TSG01109061/) to an article that will help you adjust the edge screen sensitivity. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5
Interesting
on June 8, 2021
Posted by: Creed74
[This review was collected as part of a promotion.] I love this phone. The images for the camera is out of this world. The speed of the phone is crazy. This phone has so many features you have to be ready to spend some time. The only thing is it does not come with a pen but it can accommodate one.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: Willytkc
from Kansas City, Missouri
Expertise:Expert
[This review was collected as part of a promotion.] I picked up this phone on release day. Best phone I have owned, bright screen and long battery life.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Wow I'm blown away
on June 8, 2021
Posted by: Evan
from Buena Park California
Expertise:Expert
[This review was collected as part of a promotion.] The Samsung s21 ultra is an unexpected powerhouse for me. The camera is the best I've ever seen on a phone. Way better than any new iPhone. My only complaint about the phone would be a little bit of lag when going into portrait mode but the outcome is so amazing it does not matter
I would recommend this to a friend!
Features
5
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great camera
on June 8, 2021
Posted by: 805dad
from 93105
Expertise:Intermediate
[This review was collected as part of a promotion.] The decision to buy the ultra 21 had incentives that I regret. Overall the phone has some great features, but my note 20 had all I wanted
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great
on June 8, 2021
Posted by: Gota
from Manassas
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this one month ago and I am happy samsung is the best
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 8, 2021
Posted by: SMMH
from Manchester, NH
Expertise:Expert
[This review was collected as part of a promotion.] Happy with the purchase, Great experience with the phone.
I would recommend this to a friend!
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 8, 2021
Posted by: Sierra77
from Los Angeles CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I purchased this smart phone to replace my old edge S7 and it was amazing to experience all of the new high tech options that can be obtained with this new device. Strongly recommend!!!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US