Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Average customer rating
4.8 out of 5
4.8
(5,004 Reviews)
Open Ratings Snapshot
Rating breakdown 5,004 reviews
5 Stars
4,181
4 Stars
623
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,662 out of 4,822
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked) - Phantom Black
Customer Rating
5 out of 5
5
Love the phone
on June 8, 2021
Posted by: Paul
from Foreman, AR
Expertise:Intermediate
[This review was collected as part of a promotion.] Have had the S21 Ultra for a few months, great upgrade from my S10
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Samsung galaxy s21 ultra 5g
on June 8, 2021
Posted by: John
from New York
Expertise:Expert
[This review was collected as part of a promotion.] The Samsung galaxy s21 ultra 5g is a very reliable smartphone, with 16gb of memory in my model, it practically handles any and everything I throw at it, from browsing through notifications to long mobile games.
When it comes to picture taking the s21 ultra 5g has many ways to make everything look amazing, but here's the problem you can take beautiful high quality photos and videos and it will easily eat up space in your storage, I have 512gb and I'm currently using 126 gb it would have been nice if there was a micro SD but there isn't.
The quality that Samsung makes is top notch, the screen and refresh rate on the screen is like butter, I don't really know how to describe it but when upgrading from my s10 5g , both the screens where amazing but the s21 was moving through the settings and going down pages quicker than its predecessor.
Overall the Samsung galaxy s21 ultra 5g isn't a bad phone it's design is stunning if you can afford this model go for it.
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Cellphone I ever owned..
on June 8, 2021
Posted by: EdR2
from Southern California
Expertise:Intermediate
[This review was collected as part of a promotion.] I was an early adopter of the Samsung S21 Ultra 5G. I preordered this model primarily for the camera upgrade. I owned a great Samsung Note 20 Ultra but read about the improvements on the camera, camera zoom and focus and went for it. I have to say, I found this cell phone to live up to all the hype and more. It has great battery life. The camera gives you professional quality photographs both in regular modes and macro. The Zoom is beyond my best expectations. I have 4 or 5 cameras for about every kind of photo but I find myself using my phone almost exclusively when traveling. It is that exceptional. The phone has excellent connectivity and voice quality. My only concern was the lack of the micro-card slot but with the cloud and the storage available I haven't touched 25% of the storage in the first 6 months.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!!!
on June 8, 2021
Posted by: act008
from San Jose CA
Expertise:Expert
[This review was collected as part of a promotion.] Great product, I love all the features. the best. I recomended
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing!!!
on June 8, 2021
Posted by: Anonymous
from Upstate NY
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre ordered the Grey Ultra and I absolutely love it! The cameras are amazing and the speed, battery life, and screen are excellent. I would recommend this phone to any and everyone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S21 Great camera software
on June 8, 2021
Posted by: DJ Joiner
from Reno
Expertise:Intermediate
[This review was collected as part of a promotion.] Fantastic pictures lots of fun shots. Makes you look like a pro
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Camera is decent.
on June 8, 2021
Posted by: Junior0822
from San Diego, CA
Expertise:Intermediate
[This review was collected as part of a promotion.] Camera is pretty good. Overall a good phone for the price.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
It is a great phone
on June 8, 2021
Posted by: Fernand1218
Expertise:Beginner
[This review was collected as part of a promotion.] I buy this phone when is borne and im really really happy whit my phone and i like these great 4 cámaras has my phone and have excelente quality on video WQHD THANKS SAMSUNG FOR THIS GREAT PHONE.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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