Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8 out of 5
4.8
(5,005 Reviews)
Open Ratings Snapshot
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,663 out of 4,823
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5 out of 5
5
Great phone
on June 8, 2021
Posted by: Face2681
from Bloomington Indiana
Expertise:Intermediate
[This review was collected as part of a promotion.] Great phone, pictures and videos look amazing in 8k
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great battery life!
on June 8, 2021
Posted by: SteveInSac
from Sacramento California
Expertise:Intermediate
[This review was collected as part of a promotion.] So many things you can do with this phone! I run a music app for 8hrs a day, look through other apps and at the end of the day I still have over 60% of battery life.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Absolutely a beast of a phone.
on June 8, 2021
Posted by: Dtothaj
from Buford, GA
Expertise:Intermediate
[This review was collected as part of a promotion.] Absolutely a beast of a phone. Lots of great things to love about this phone. The screen is amazing. I love that you get quad HD and 120 hz refresh rate. The camera is awesome. My only complaint is the 128 gb storage. It's not nearly enough.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Decent phone but way overpriced
on June 8, 2021
Posted by: Sturgy21
from Vermont
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had this phone for a couple months. It replaced my Galaxy S7. A fine product but I would not buy it again. Got it for the camera and a little disappointed. My family has most of the high end phones covered and I can compare features vs price. Mine is similar to the flagship Apple in price and if I didn't hate Apple company, and money wasn't a factor that would be my choice. The Chinese phones are very similar in features at 1/2 the price.
No, I would not recommend this to a friend.
Features
3 out of 5
3
Performance
3 out of 5
3
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy ^ElizabethSamsung CaresJune 18, 2021
Hello Sturgy21, we would like to thank you for providing this detailed feedback. We do strive to make every customer experience a good one, and learning about your experience will help us to achieve this goal. ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AMAZING PHONE
on June 8, 2021
Posted by: Samsunglvr
from Denver, co
Expertise:Intermediate
[This review was collected as part of a promotion.] I bought this in April and I have had the best experience. It has a camera that will blow your mind. Easy to use, great value, perfect reception.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
1 out of 5
1
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome features and easy-to-use!
on June 8, 2021
Posted by: CustomssiharryII
from The Rose City
Expertise:Intermediate
[This review was collected as part of a promotion.] Purchased the phone a month ago and still am surprised by the ease of use. And a great camera!!!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone, Excellent Pictures!
on June 8, 2021
Posted by: Lexy
from Ft Lauderdale, Fl
Expertise:Intermediate
[This review was collected as part of a promotion.] I was reluctant to get a new phone, after having my Galaxy S7 for 6 yrs. I thought all my data wouldn't transfer. The camera in my phone died so I figured I better get a new phone since it was going. I got the Galaxy S21 Ultra. My data transferred fine and I absolutely love the phone! It has so many great features and the camera is great! I can't add a picture of the phone since I'm doing this review on the phone. However, I can add a picture that I took with the phone. I highly doubt the Galaxy S21 Ultra!
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Lovely phone
on June 8, 2021
Posted by: Arrvi
from Bar harbor maine
Expertise:Expert
[This review was collected as part of a promotion.] great camera takes perfect pics like professional and feels good with phone lots of compliments will buy for wifey in few days. Took great hotel pics
Lots of nature pics
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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