Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8
(5,005 Reviews)
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product.
(
4,663 out of
4,823)
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
1
screen cracked
on June 8, 2021
Posted by: kamau
from philadelphia
Expertise:Expert
[This review was collected as part of a promotion.] bought this phone when it debuted and already the screen has cracked...
No, I would not recommend this to a friend.
Features
5
Performance
5
Design
1
Value
1
Written by a customer while visiting Samsung US
Customer Rating
2
purchase
on June 9, 2021
Posted by: country boy
from central Wi
Expertise:Intermediate
[This review was collected as part of a promotion.] I was told it was better than Motorola but hasn't panned out yet.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
1
Value
2
Response from Samsung USBy ^Elizabeth, Samsung Cares, June 15, 2021
Hello country boy, thank you for the feedback! ^Elizabeth
Written by a customer while visiting Samsung US
Customer Rating
4
Faster, brighter, smoothly little heavy beaty
on June 21, 2021
Posted by: Vivas81
from World
Expertise:Expert
[This review was collected as part of a promotion.] Begin with the bad thinks.
It's heavy and I didn't fount that crazy evolution or new thing that I was found on any new galaxy some years ago when I read the new things and said 'whaaaaaat, how this can do that'. ok. The zoom its amazing and the AI of processing pictures are amazing, but personally I would like have the possibility of deactivate this funtion some times. To much contrast or detail you know aren't there. Otherwise you never feel stuck. Is really really fast. The sensation of 120hz screen is lovely and is automatic and you never feel the decrease of hertz, very nice.
The camera: it's amazing but I like the reality and have some dislike about the automatic AI contrast and repixel but it's incredible how works. The night picturea are stunning to much light can enter, but sometimes the AI overfeed. Grate phothos but I'm obsesive with this thinks. The autonomy it's very good but you know. This is almost a computher and sometime drybthe butery like one.
Finally. Worth it? YES. more if you check the other phones and I give it only 4 stars because always galaxy amaze me, actually it's a 4.6 oh and bonus. The integration with computhers are great, I use a macbook pro and finally can use and share with any problem very good.
It's heavy and I didn't fount that crazy evolution or new thing that I was found on any new galaxy some years ago when I read the new things and said 'whaaaaaat, how this can do that'. ok. The zoom its amazing and the AI of processing pictures are amazing, but personally I would like have the possibility of deactivate this funtion some times. To much contrast or detail you know aren't there. Otherwise you never feel stuck. Is really really fast. The sensation of 120hz screen is lovely and is automatic and you never feel the decrease of hertz, very nice.
The camera: it's amazing but I like the reality and have some dislike about the automatic AI contrast and repixel but it's incredible how works. The night picturea are stunning to much light can enter, but sometimes the AI overfeed. Grate phothos but I'm obsesive with this thinks. The autonomy it's very good but you know. This is almost a computher and sometime drybthe butery like one.
Finally. Worth it? YES. more if you check the other phones and I give it only 4 stars because always galaxy amaze me, actually it's a 4.6 oh and bonus. The integration with computhers are great, I use a macbook pro and finally can use and share with any problem very good.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Amazing All Around!
on September 1, 2021
Posted by: DeeGee
from Los Angeles,CA
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered the phone & received it before it got released! I was so excited when i ipened up the box! I think I have a pretty average sized hand & the phone isn't too big or too small! The battery life is amazing and lasts pretty long! I go a whole 10hr shift without needed to charge it. The Camera on this phone is my absolute favorite part.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Worst Samsung ever
on September 1, 2021
Posted by: Pinky
from Akron,oh
Expertise:Expert
[This review was collected as part of a promotion.] I wish I would've kept my s9+ this one is terrible
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
3
Value
1
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on September 10, 2021
Posted by: Carmen
from New York
Expertise:Expert
[This review was collected as part of a promotion.] I'm so happy with this phone. It works with my life style.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Camera
on September 10, 2021
Posted by: Ckaymer
from Farmington Hills, MI
Expertise:Beginner
[This review was collected as part of a promotion.] My Husband and I both bought the Samsung S21 and love our phones!! ❤❤
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great device
on September 10, 2021
Posted by: Venom440
from Ashtabula OHIO
Expertise:Expert
[This review was collected as part of a promotion.] Best phone I have ever owned. I bought my girlfriend one because of out great these phones are.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US