Customer reviews from Samsung US
Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Average customer rating
4.8 out of 5
4.8
(5,005 Reviews)
Open Ratings Snapshot
Rating breakdown 5,005 reviews
5 Stars
4,181
4 Stars
624
3 Stars
103
2 Stars
45
1 Star
52
97%of customers recommend this product. 
(
4,663 out of 4,823
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S21 Ultra 5G 512GB (Unlocked)
Customer Rating
5 out of 5
5
BEAUTIFUL DESIGN
on June 8, 2021
Posted by: CHUNKY4142
from Buena Park California
Expertise:Expert
[This review was collected as part of a promotion.] Let me start with I've had several of the S series I even had the iPhone 7plus but when this phone was being talked about i was like let me check the specs and so i was very impressed i pre-ordered and when i received my beautiful phone i was so very happy the phone is fast and its easy to navigate i have not had any issues what so ever if anyone is hesitant please give the phone a try you will love it there is a feature that i love so the trash feature if you delete a picture or a text message its recoverable just go to the trash and tap restore i absolutely ❤this feature anyway i hope this helps anyone that is not sure
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A nice upgrade
on June 8, 2021
Posted by: Mike od
from Cheyenne wyoming
[This review was collected as part of a promotion.] I've had it 6 mos. , it does what I need but I'm easy.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Discount s20 flagship
on June 8, 2021
Posted by: Excella
from Georgia
Expertise:Expert
[This review was collected as part of a promotion.] All through the 21 is cheaper it ends up being more expensive since all the features removed are core to the phone. Such as SD expansion, headphones jack, and charger brick. Technically cheaper but end up paying the same for less than s20.
I would recommend this to a friend!
Features
4 out of 5
4
Performance
5 out of 5
5
Design
4 out of 5
4
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great calls and take great pictures
on June 8, 2021
Posted by: Lady J
from Florida
Expertise:Expert
[This review was collected as part of a promotion.] I bought this phone about a month ago and it's the best phone I've had and believe me I've had some phones
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent All Around
on June 8, 2021
Posted by: Greg M
from Charleston, WV
Expertise:Expert
[This review was collected as part of a promotion.] I'm and over-the-road business owner. I rely on my Samsung S21 Ultra 5G for online business transactions and data saving.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on June 8, 2021
Posted by: Hank273
from Theodosia, MO
Expertise:Intermediate
[This review was collected as part of a promotion.] I've had it for 3 months and absolutely love it. I do recommend this phone to everyone.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
No Disappointments love the video quality!!!
on June 8, 2021
Posted by: BillsMafia77
from Medford, OR.
Expertise:Intermediate
[This review was collected as part of a promotion.] Had the note9 upgraded to Samsung S21 Ultra. With having an active child. I love the videos I record and the pictures are great quality of 4k.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
All in one
on June 8, 2021
Posted by: Michael
from San Marcos, Tx
Expertise:Intermediate
[This review was collected as part of a promotion.] I pre-ordered this phone once they were open, its a great phone awesome camera, battery life depends on how much you use it and what apps you have in it. Love the adaptive 120 hz display and the ability to have the high refresh rate with the max resolution.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
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