Customer reviews from zerowater.com
ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Average customer rating
4.4
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
346
4 Stars
58
3 Stars
40
2 Stars
19
1 Star
27
86%of customers recommend this product.
(
307 out of
357)
Customer Reviews for ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Posted by: G Braid
Length of ownership:1 year or longer
Verified Purchase:Yes
Water taste sour after a short period of time this never happened when your product first came out is this how you get customers to purchase more filter before they need too? Time for me to switch brands☹
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, August 9, 2022
Thank you for contacting ZeroWater. After Zero Water filters have been exhausted and have not been changed, the water produced from the filter may have a distinct smell or taste and the TDS reading may be higher than your tap water. This is a result of the water passing over the “spent” Ion Exchange Resin beads. We have gone to great lengths in reducing that taste/smell in product development however this is simply a characteristic of filtering water with a Dual-Ion Exchange system.
In order to avoid a change in the taste of the water it is important to test the water regularly and change the filter when the digital meter reads 006.
If the life of your filter has changed recently this may be due to a decrease in the quality of your tap water causing the filter to expire faster than what you are normally use to.
In order to avoid a change in the taste of the water it is important to test the water regularly and change the filter when the digital meter reads 006.
If the life of your filter has changed recently this may be due to a decrease in the quality of your tap water causing the filter to expire faster than what you are normally use to.
Written by a customer while visiting zerowater.com
Posted by: RosemaryC
Length of ownership:1 year or longer
Verified Purchase:Yes
Great product. Have used for years and had a problem with a filter for the first time. Company responded with a replacement right away.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
3
Don’t last long. Water smells even if tester at 0
on July 1, 2025
Posted by: DanS
Length of ownership:1 year or longer
We’ve been using Zero Water for a few years. Recently, I change the filter and it’s all 0. Then, 2 or 4 weeks later the water from it has an unacceptable odor per my wife and I have to change it again. Our tap water is around 160 - 180
Response from zerowater.comBy ZeroWater Team, July 10, 2025
Sorry to hear of this issue. Please call our Customer Service Team at 800-503-2939 and we will be happy to assist. This is not the norm for our products.
Written by a customer while visiting zerowater.com
Customer Rating
1
HORRIBLE
on August 22, 2020
Posted by: P Al Sis
Length of ownership:1 year or longer
These filters last a fraction of the time Zero Water stated and then these clunky filters are tossed in a landfill (not recyclable). You're lucky if a filter lasts two weeks.
No, I would not recommend this to a friend.
Response from zerowater.comBy Josh, ZeroWater Customer Service, September 16, 2020
Sorry to hear of your dissatisfaction. Filter life is based on the quality of the water being filtered. In areas where the TDS reading is high, filter life will be short. We do have some cost saving options available at https://zerowater.com/savings. You will also find informantion on our recycling program on this page.
Written by a customer while visiting zerowater.com
Customer Rating
1
Not satsified
on August 28, 2020
Posted by: Edward1
Length of ownership:6 months
The last two filters I've used seem to "fall apart" after limited use. I didn't count how many fills (less than 20) but all of sudden the filtration goes from 000TDS to 400+ and tastes sour. My water didn't taste sour before I filtered it. It begs the question, is there something in the filter that is leeching into the water? If so, what is it and are there any negative effects, besides taste?
No, I would not recommend this to a friend.
Response from zerowater.comBy Josh, ZeroWater Customer Service, September 16, 2020
Sorry to hear of your dissatisfaction. Please call ZeroWater Customer Service at 800-503-2939, we will be happy to assist.
Written by a customer while visiting zerowater.com
Posted by: Jodye
Length of ownership:3 months
Verified Purchase:Yes
I have tried so MANY water filters, Zero Water is the best!!! Will never change! I purchased the 16 pack, been using for two months not one regret, thank you Zero!!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Posted by: D walker
Verified Purchase:Yes
I have tested my tap water even bottled water. I haven’t tasted any better water. I fine myself drinking more water then I have.
Written by a customer while visiting zerowater.com
Posted by: Taylor
Verified Purchase:Yes
Best price package. I happened to purchase it just in time for sheltering in place. I feel sorry for the people buying bottles and bottle of water. They should just get a Zero water filter!
I would recommend this to a friend!
Written by a customer while visiting zerowater.com