Customer reviews from zerowater.com
ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Average customer rating
4.4
(490 Reviews)
Rating breakdown 490 reviews
5 Stars
346
4 Stars
58
3 Stars
40
2 Stars
19
1 Star
27
86%of customers recommend this product.
(
307 out of
357)
Customer Reviews for ZeroWater - Official Replacement Filters - 5-Stage 0 TDS - NSF Certified to Reduce Lead, Chromium & PFOA/PFOS (6-Pack) - White
Posted by: BL NY
Length of ownership:3 months
Verified Purchase:Yes
Bought the large pack because these are so expensive and the volume discount helps a bit. Downside is that the rebate program is not helpful if you buy so many at once. Get same recycling rebate for a much smaller order so there is little $ incentive to ship such a large quantity back for recycling. Please fix the recycling program to better serve customers who buy this larger quantity.
I would recommend this to a friend!
Response from zerowater.comBy ZeroWater Team, September 6, 2024
Thank you for your feedback on our recycling program. I have forwarded your email to our marketing department that oversees recycling. In the meantime ZeroWater filters are made from #5 plastic and are accepted by most recycling companies.
Written by a customer while visiting zerowater.com
Customer Rating
1
Price has doubled and they don’t last
on July 19, 2020
Posted by: Jeffsloft
Length of ownership:1 year or longer
I’m done, the price has doubled for these filters and my last 12 filters lasted a quarter of the usage of the previous 48. Going with a RO system!
No, I would not recommend this to a friend.
Response from zerowater.comBy Josh, ZeroWater Customer Service, July 20, 2020
Sorry to hear of your dissatisfaction. In an effort to keep up with the demand caused by the pandemic we are limiting the size of the filter packs available, currently offering only the 2, 3, and 4 packs of filters. We hope to have the larger filter packs available in the near future. We apologize for the inconvenience and appreciate you taking the time to make your concerns known.
Written by a customer while visiting zerowater.com
Posted by: Cecilia202
Length of ownership:1 year or longer
Verified Purchase:Yes
The quality of the filters has eroded. I used to be able to replace a filter with ease. Now, it is extremely difficult to get a tight seal. Water leaks around the seal, which defeats the purpose. I am very disappointed that changing the filter causes me to strain myself and waste a lot of water before a satisfactory seal is made. Sorry I purchased so many filters.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, April 4, 2023
We apologize for the recent difficulty with the filters, we are making adjustments for the O-Ring on the filters in the very near future to address this issue. If you have a filter that is giving to much trouble just give us a call and we will replace it for you right away. 1-800-503-2939
Written by a customer while visiting zerowater.com
Customer Rating
3
Wish filter lasted longer
on October 7, 2025
Posted by: LA music mixer
Length of ownership:6 months
I had first gen Culligan filter and believed enough in the idea to try their new “longer lasting” 2nd gen filter, bought a new pitcher, etc.
New “longer lasting” filter only lasts 1-2 weeks for our family of four. It’s a lot of hassle and expense to change the filters this often.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, November 4, 2025
Thank you for taking the time to post a review. We are sorry to hear of your dissatisfaction. Please call out Customer Service Team at 800-503-2939, we will be happy to assist you.
Written by a customer while visiting zerowater.com
Posted by: Anonymous
Length of ownership:1 year or longer
Verified Purchase:Yes
I love these filters. I have to change the filter about once a month. Have been using for several years and will never stop.
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
5
Best water filter ever
on August 1, 2020
Posted by: Blaike
Length of ownership:6 months
I got this because I wanted to see if the reviews were true. I had a purita filter so when I got this it cane with a tds reader. I tested it on my tap(230) purita filter(140) and zero filter(00). I thought maybe it was their tds playing tricks so I bought a different one and it was the same. I even have a survival life straw and this filtered everything way better. Now I only cook with zerowater filtered water. I love it
I would recommend this to a friend!
Written by a customer while visiting zerowater.com
Customer Rating
1
Function and black smudges
on July 10, 2020
Posted by: Unhappy
Length of ownership:1 month
I purchased about 4 months ago but did not open and begin using until 5 weeks ago. When I put the filter in it looked used.....black smudges all around. It was factory sealed so obviously poor quality control. I have the 10 cup pitcher....when you press the spout to dispense the water often times goes in a few directions so you need a wide mouth glass or it shoots everywhere. The top spout just gushes out.....very difficult to control the flow.
I am not happy at all with this pitcher however I just hope that it truly takes contaminants out of the water. I just reordered a filter to see if the condition is the same as the one I
originally got in the new pkg. BTW.....I have NEVER written a review before......I am that displeased with this product.
I am not happy at all with this pitcher however I just hope that it truly takes contaminants out of the water. I just reordered a filter to see if the condition is the same as the one I
originally got in the new pkg. BTW.....I have NEVER written a review before......I am that displeased with this product.
No, I would not recommend this to a friend.
Response from zerowater.comBy Josh, ZeroWater Customer Service, July 10, 2020
Thank you for taking the time to post your review. Sorry to hear of your dissatisfaction. Please call our customer service department at 800-503-2939, option 2, so we can resolve these issues.
Written by a customer while visiting zerowater.com
Customer Rating
2
Moisture
on October 10, 2025
Posted by: Riverrat
Length of ownership:1 year or longer
Like to know why filters I've been buying have moisture inside.
They should not have any type of water inside. This deteriorate the filters while in atirage.
They should not have any type of water inside. This deteriorate the filters while in atirage.
No, I would not recommend this to a friend.
Response from zerowater.comBy ZeroWater Team, November 4, 2025
Thank you for taking the time to post a review. We are sorry to hear of your dissatisfaction. Filters are rinsed with purified water before they are packaged. This has no negative impact on filter life. If you have additional questions, please call out Customer Service Team at 800-503-2939, we will be happy to assist you.
Written by a customer while visiting zerowater.com