I’ve used Otterbox cases for my iPhones for years and have never been disappointed. When I decided to purchase the new iPhone 12 I knew I would want an Otterbox case to protect it. I also wanted the pop socket feature since the new phone was larger than my previous phones. I am delighted you offered one, and am pleased with the comfort, protection, and attractiveness of this case.
This is my second otter box + pop sockets case & let me tell you I want another one! I love how my iphone is completely protected and the pop socket is centered and i can still charge wirelessly just by taking off the pop socket. WIN! WIN!
Not the normal otter box quality. Whole back is one hard piece of plastic that doesn’t feel great. Functionally it’s fine but it’s not what there cases were a few years ago.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 3, 2020
Hi, Kenny!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! Rest assured, this case has been though hundreds of hours of design testing to ensure your phone will stay safe when confronted with the abuses of daily life. Additionally, your case is covered by our stellar warranty, so if anything happens to your OtterBox, we're more than happy to get it replaced here: https://www.otterbox.com/en-us/contact-us