Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Average customer rating
3.8
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
76
4 Stars
18
3 Stars
20
2 Stars
18
1 Star
18
66%of customers recommend this product.
(
91 out of
137)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Posted by: Georgia
Verified Purchase:Yes
This is the second Otterbox I have bought and would never buy anything else.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Tommy
Verified Purchase:Yes
A sleak design. The pop-up feature is very handy. Backs by the OtterBox lifetime support it’s well worth it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Moomoo
Verified Purchase:Yes
The item is a little bit pricey but you pay for what you get it’s one of the best products I’ve ever bought from my phone longest lasting and great warranty highly recommend it especially if you’re in the trades chemical resistant
Written by a customer while visiting otterbox.com
Posted by: Shanette
Verified Purchase:Yes
I had a pop socket otter box for my previous phone. I love the pop socket feature on this case!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Feels Like My Fingers Were Gonna Break
on October 9, 2021
Posted by: Megggg
Jesus Christ, trying to get this in is difficult! After 40ish mins of trying to pop my phone into the case, I gave up. I was pressing down so hard, my fingers were gonna break off.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, October 11, 2021
Yikes. That's definitely not the installation experience we had in mind for the Otter + Pop Symmetry Series Case, nor anything that gave us cause for concern during our internal testing.
Perhaps there's just something wonky with your particular unit, but whatever's going on, we're sorry you've had such a discouraging start. We're confident that a brand-new warranty replacement will go easy on those fingers and help keep your iPhone safe from harm going forward. Just ping our friendly Otters at 1-855-688-7269 or via the link below, and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Perhaps there's just something wonky with your particular unit, but whatever's going on, we're sorry you've had such a discouraging start. We're confident that a brand-new warranty replacement will go easy on those fingers and help keep your iPhone safe from harm going forward. Just ping our friendly Otters at 1-855-688-7269 or via the link below, and we'll be glad to help get one in the works!
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
This customer did not provide a text review.
Written by a customer while visiting otterbox.com
Posted by: Paul
Verified Purchase:Yes
It is the best case ever. It is awesome. Glad I bought it.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com