Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Average customer rating
3.8
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
76
4 Stars
18
3 Stars
20
2 Stars
18
1 Star
18
66%of customers recommend this product.
(
91 out of
137)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Posted by: SCross
Verified Purchase:Yes
This was for my wife. She was not so crazy about the Pop feature but wanted it more for the color. The case is okay, but the disc for the Pop feature actually inhibits wireless charging. You have to pop it off in order to wirelessly charge, which is pretty much a fail in my book.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, November 9, 2020
Hi SCross,
We appreciate your feedback! We are sorry that this Otter + Pop Symmetry case is not quite meeting your expectations. True, your wife may need to remove the PopTop in order for wireless charging to work. Thankfully, that only involves a quick and easy push-down and twist of the PopTop!
Feel free to reach out to us at the link below if you or your wife have any OtterBox questions.
https://www.otterbox.com/en-us/contact-us
Sincerely,
OtterBox Customer Service Team
We appreciate your feedback! We are sorry that this Otter + Pop Symmetry case is not quite meeting your expectations. True, your wife may need to remove the PopTop in order for wireless charging to work. Thankfully, that only involves a quick and easy push-down and twist of the PopTop!
Feel free to reach out to us at the link below if you or your wife have any OtterBox questions.
https://www.otterbox.com/en-us/contact-us
Sincerely,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Gambit91
Verified Purchase:Yes
Great protective case, I didn’t notice how useful a popsocket would be til I got this case now I don’t want to sue any other cases, also cool that I can swap out and customize the pop socket itself
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brad
Verified Purchase:Yes
I had one of these for my iPhone 11 Pro and Loved it (and very protective...) I purchased the same case for the iPhone 12 Pro as well and still love the case. The built in Pop holder also insures an extremely safe way to hold the phone...!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jmaxx74
Verified Purchase:Yes
Case fits perfect and tight can’t ever go wrong with otter cases thanks !!!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Megc
Verified Purchase:Yes
I had the pop symmetry series case for my iPhone 8 and liked it, so when I upgraded my phone, I figured I would stick with a familiar case that protected my phone well for a year and a half. I got this case about a month ago and it’s holding up well after a few clumsy fumbles from my hands or pockets. I really enjoy how much protection this case offers while not being bulky. I like that the popsocket is built into the case, an additional step of security compared to the typical pop socket sticky pad. I think that the location of the popsicles on the case is good to reach the areas of the screen as well as comfortable holding the phone. The one downside to the popsocket integration is the small indent that recesses the popsocket into the case for a low profile. This is nice for putting your phone in a pocket, but to use a popsocket holder (like one for the car) you have to pull the grip out a bit in order to slide it into the slot. Hasn’t been a big issue, just something to note
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jay23
Verified Purchase:Yes
At first it feels like you might break your phone getting it in because it’s such a tight fit. But it’s okay. I love that this case has the built in pop socket that you can switch out with ANY pop socket you want. It fits better in my car mount and it looks so cute!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: DeebeeS
Verified Purchase:Yes
I’ve had the case now for a couple of months and I really like it. The pop out piece is sturdy, easy to use and not overly obtrusive. Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Alyce
Verified Purchase:Yes
I love this case! I’ve used Otterbox cases for years and they’ve served me flawlessly; this one is no different. It’s very sturdy and perfectly protective without being bulky. This is definitely the most attractive heavy-duty case out there. And the built-in Popsocket is so great! I love using Popsockets, and having it integrated into the case itself makes for a slimmer profile while still being effective. It does feel a tiny bit tighter on your fingers, as the integrated design means there’s a little less space between the Popsocket base and top. But I find it to be very minimal and does not at all hinder my use of the Popsocket or phone. I also purchased a mirror Popsocket and although its a bit more bulky than a regular Popsocket (how many times can I use that word in one review?), this case naturally takes some of that bulkiness away! Highly recommend.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com