Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Average customer rating
3.8
(150 Reviews)
Rating breakdown 150 reviews
5 Stars
76
4 Stars
18
3 Stars
20
2 Stars
18
1 Star
18
66%of customers recommend this product.
(
91 out of
137)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 / 12 Pro
Posted by: Jonathan
Verified Purchase:Yes
Pretty happy so far. Thought it felt cheap at first but dropped it a few times with no issues. Like the placement of the PopSocket. Wish they had more colors.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: NGRSCRIBNER
Verified Purchase:Yes
I love the quality and security of knowing my expensive phone is protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: donnanif
Verified Purchase:Yes
I don’t like the pattern of the case and am trying to return it. I have never had a request for a review come up and then be told you don’t have my order. How can I return it?
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 14, 2021
Hi there!
We're sorry to hear about your disappointment with the pattern on your Otter + Pop Symmetry Series case! If you're having trouble filing that return online, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with the pattern on your Otter + Pop Symmetry Series case! If you're having trouble filing that return online, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: LaLa
Verified Purchase:Yes
I do like the case and love the colours. My only issue is, it’s so smooth, I find it slippery, for lack of a better word. But definitely love the pop socket cases!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SK24
Verified Purchase:Yes
I like this case but wish wireless charging was supported as advertised. I removed the pop socket, tried different chargers. No luck. If you don’t mind having to use a wired charger it’s a good case.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , April 29, 2021
Hi there!
We're sorry to hear about your disappointment with that Otter + Pop Symmetry Series case! While that case is compatible with Qi charging, we do suggest removing the PopTop to improve charging functionality. Additionally, we recommend OtterBox Power accessories for best wireless charging experience. If you end up running into any issues with your OtterBox, please don't hesitate to reach out to our stellar team of Customer Service Otters through the link below, or give us a ring at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with that Otter + Pop Symmetry Series case! While that case is compatible with Qi charging, we do suggest removing the PopTop to improve charging functionality. Additionally, we recommend OtterBox Power accessories for best wireless charging experience. If you end up running into any issues with your OtterBox, please don't hesitate to reach out to our stellar team of Customer Service Otters through the link below, or give us a ring at 1-855-688-7269.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Future RN
Verified Purchase:Yes
I’ve always had an otter box on my phones, so it was a no brainer to buy another for my new phone. The case took a minute to get on, but the tight fit gives me a piece of mind knowing my phone is protected. Highly recommend the brand.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Karen
Verified Purchase:Yes
Love the case and everything about it! Great purchase
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cheryl
Verified Purchase:Yes
I have had many Otter Box products over the years and this one, by far, is the thinnest most attractive version. Very easy to install. It has a built-in Pop Socket. Iridescent purple. Love it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com