Bought two weeks ago not realizing that mag charger does not hold onto phone with the magnet it charges phone
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 22, 2021
Hi there!
We're sorry to hear that you're not loving your Commuter Series case! While that case is compatible with Qi charging pads, it is not designed for optimal functionality with MagSafe accessories. That being said, we have a sizeable lineup of OtterBox cases that we designed specifically to interact with Apple's MagSafe ecosystem and that have been through our full gauntlet of tests to ensure they will still offer the protection OtterBox is known for. Check those out here: https://www.otterbox.com/en-us/iphone-12-pro-max?prefn1=featuresRefinements&prefv1=Made%20for%20MagSafe
Nice looking case, but can’t wireless charge my phone. Very disappointed with that.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 25, 2021
Hi there!
We're sorry to hear about your frustration with your Commuter Series case! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
I purchased my otter box about a month ago and I love how my new phone feels with it. It is stylish and my phone is completely protected, and the price of it was very reasonable.
Really like this case. Good feel and has a good grip. Not too bulky. But I was disappointed when trying to charge with a MagSafe charger. The description said it works with MagSafe but the charger barely clings on and would easily fall off if I picked up the phone. Works well with other Qi wireless chargers. If MagSafe isn’t a priority feature for you, then this case is great!