Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 Pro Max
Average customer rating
3.9
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
53
4 Stars
9
3 Stars
17
2 Stars
10
1 Star
7
70%of customers recommend this product.
(
63 out of
90)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 Pro Max
Posted by: DG Communications
Verified Purchase:Yes
Otterbox is and has been the industry standard in phone cases. They simply are the best protection you can buy for your phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Mag charger does not hold onto phone with case on
on January 21, 2021
Posted by: Nanna
Verified Purchase:Yes
Bought two weeks ago not realizing that mag charger does not hold onto phone with the magnet it charges phone
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 22, 2021
Hi there!
We're sorry to hear that you're not loving your Commuter Series case! While that case is compatible with Qi charging pads, it is not designed for optimal functionality with MagSafe accessories. That being said, we have a sizeable lineup of OtterBox cases that we designed specifically to interact with Apple's MagSafe ecosystem and that have been through our full gauntlet of tests to ensure they will still offer the protection OtterBox is known for. Check those out here: https://www.otterbox.com/en-us/iphone-12-pro-max?prefn1=featuresRefinements&prefv1=Made%20for%20MagSafe
Best,
OtterBox Customer Service Team
We're sorry to hear that you're not loving your Commuter Series case! While that case is compatible with Qi charging pads, it is not designed for optimal functionality with MagSafe accessories. That being said, we have a sizeable lineup of OtterBox cases that we designed specifically to interact with Apple's MagSafe ecosystem and that have been through our full gauntlet of tests to ensure they will still offer the protection OtterBox is known for. Check those out here: https://www.otterbox.com/en-us/iphone-12-pro-max?prefn1=featuresRefinements&prefv1=Made%20for%20MagSafe
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Multari68
Verified Purchase:Yes
Nice looking case, but can’t wireless charge my phone. Very disappointed with that.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , January 25, 2021
Hi there!
We're sorry to hear about your frustration with your Commuter Series case! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about your frustration with your Commuter Series case! While that case is compatible with Qi charging, some chargers will perform better than others, so a different charging base may work better for you. Additionally, we recommend OtterBox Power accessories for the best wireless charging experience. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Jessie
Verified Purchase:Yes
I really like this case, it’s very durable and such a pretty color
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Fayaz
Verified Purchase:Yes
Best protection for your mobile, very strong and stylish too
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jwkmkk
Verified Purchase:Yes
I love my Otterbox! Any phone I own has an Otterbox, they are well made, reliable and protect the phone as expected. I've never had a problem
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gina2531
Verified Purchase:Yes
I purchased my otter box about a month ago and I love how my new phone feels with it. It is stylish and my phone is completely protected, and the price of it was very reasonable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: atxmike
Verified Purchase:Yes
Really like this case. Good feel and has a good grip. Not too bulky. But I was disappointed when trying to charge with a MagSafe charger. The description said it works with MagSafe but the charger barely clings on and would easily fall off if I picked up the phone. Works well with other Qi wireless chargers. If MagSafe isn’t a priority feature for you, then this case is great!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com