Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 Pro Max
Average customer rating
3.9 out of 5
3.9
(96 Reviews)
Open Ratings Snapshot
Rating breakdown 96 reviews
5 Stars
53
4 Stars
9
3 Stars
17
2 Stars
10
1 Star
7
70%of customers recommend this product. 
(
63 out of 90
)
Best Buy Privacy Policy
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 Pro Max
Customer Rating
5 out of 5
5
Great phone protection.
on October 3, 2021
Posted by: Ghatch
Verified Purchase:Yes
Protects my phone… I’ve dropped it twice.(Not a scratch.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
So sturdy! I can't believe
on October 30, 2021
Posted by: not_my_actual_name
Verified Purchase:Yes
I might sound like a brag bot here, but this case is so sturdy, it will be my weapon of choice in a post-apocalyptic war. I use the iPhone * Max size and because of it's large form factor I tend to have a bad grip and drop my phone often. While one solution could be to buy a smaller phone, I chose to go with the sturdiest case I can find and loving it so far.
I always though that Otterbox was slightly over priced, but now I see why. You can feel the premium quality of the case and small design decisions which makes it a great purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Great purchase
on November 4, 2021
Posted by: Bobby
Verified Purchase:Yes
Bought it for my wife’s new phone she was well pleased with it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Good purchase very durable
on November 10, 2021
Posted by: Juan
Verified Purchase:Yes
I’ve had it for about three weeks now and I’ve dropped my phone a lot of times and the case doesn’t break
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4 out of 5
4
MagSafe for Commuter Series
on January 5, 2022
Posted by: Customer05
Why isn’t there a MagSafe version of the Commuter Series for iPhone cases?
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1 out of 5
1
Case already cracked !:(
on March 7, 2022
Posted by: Steph
I loved the color of this case so much but the quality was poor ! I’ve had my case for about 4 months now and the case has broken Near the camera lenses a whole piece just came off i expected more such a bummer .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBoxCustomer Service TeamMarch 8, 2022
We're sorry to see (literally) that your current Commuter Series Case has cracked under the pressures of protection. Fortunately, we've got an awesome warranty in place to help get you a fresh start with a brand-new replacement! Just ping our handy Otters through the link below, and we'll have this all fixed up in no time!

https://www.otterbox.com/en-us/warranty-claim

Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
Love this case!
on March 28, 2022
Posted by: Anonymous
Verified Purchase:Yes
I have dropped my phone multiple times on concrete and there has not been anymore damage done to my phone because of this case! Plus it’s cute!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
5 out of 5
5
otter box commuter
on April 2, 2022
Posted by: ted bundy
Verified Purchase:Yes
i drop my phone a lot great product i also threw my phone at my kid didn’t even scratch it
Written by a customer while visiting otterbox.com
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