Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 Pro Max
Average customer rating
3.9
(96 Reviews)
Rating breakdown 96 reviews
5 Stars
53
4 Stars
9
3 Stars
17
2 Stars
10
1 Star
7
70%of customers recommend this product.
(
63 out of
90)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 Pro Max
Posted by: Stacy125
Verified Purchase:Yes
After owning many phones throughout the years, I have only purchased Otterbox to protect them. Just recently I upgraded to a larger phone and of course ordered a new Otterbox. I am a clumsy , chronic phone dropper but have never broken one. Seriously, I’ve dropped my phones on concrete, granite, and tile and Otterbox has saved the day!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Great Case But NOT MagSafe Compatible
on May 19, 2021
Posted by: Chris S
I like this case. I’ve always used Commuter cases. However, the description says it’s MagSafe compatible and it absolutely is not. MagSafe works like a wireless charger but the magnet doesn’t work through the case. I was very disappointed with that since I specifically wanted a case that can use MagSafe.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mares325
Verified Purchase:Yes
Always love my otterbox cases after each phone upgrade..
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Nini
Verified Purchase:Yes
I’ve enjoyed using this case for the past 1 month. My main concern was how delicate the iPhone is, and this case prevents breakage very well. The color is a deep ocean blue and looks beautiful!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: judy
Verified Purchase:Yes
i swear by otter box cases. i drop my phone constantly and have never broken one. the commuter case is always my go to choice. i wish this was a 5x drop case rather then a 3x drop protection . has it been
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: sruss2811
Verified Purchase:Yes
I love that I have protection for my phone now. I’ve always loved otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
3
Easily discoloration on the rubber parts
on July 24, 2021
Posted by: Joyce
It’s cute but the shell easily broke and the rubber parts turn discoloration n nasty looking.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , July 26, 2021
Hi, Joyce!
We're sorry to hear about the damage to your Commuter Series case! We also appreciate your feedback about the discoloration with your slipcover, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we're happy to get your broken case replaced. Give us a ring at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear about the damage to your Commuter Series case! We also appreciate your feedback about the discoloration with your slipcover, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, so we're happy to get your broken case replaced. Give us a ring at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Debi
Verified Purchase:Yes
Bought this about a month ago because the other brand that I purchased when I upgraded my phone wasn’t what I really wanted. The 12 Pro Max Commuter is perfect! It protects my phone, is a great color and keeps the slimness of the phone so it fits nicely into my pocket.
I am very happy with my Otterbox purchase.
I am very happy with my Otterbox purchase.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com