Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Average customer rating
3.4
(58 Reviews)
Rating breakdown 58 reviews
5 Stars
18
4 Stars
12
3 Stars
9
2 Stars
11
1 Star
8
54%of customers recommend this product.
(
31 out of
57)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Customer Rating
5
Star Dust + Otter Pop 12PM Case A++
on December 28, 2021
Posted by: Always Otter
Love this case! I have had it in a few colors; violet dusk, white marble, black, and now star dust. Looks like a starry night against the black iPhone. The symmetry Series is the best style case in my opinion due to it being slim without bulk, but you also do not have to compromise the protection it gives your phone. With the added built in pop socket, you get the added grip that is sometimes needed. I have a toddler, so I am using my phone one handed a lot! This case hasn’t disappointed. I never have the heart stopping panic if my phone slips and falls to the ground. The camera cut out in the back protects the lenses, and the edges protect the front screen nicely! I have never been disappointed with Otterbox products, and this case is no exception.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
2
I'm on my 3rd case in 1 yr
on January 24, 2022
Posted by: Julie
The clear, soft plastic yellows over time, looks dirty. Also cracks in the corner.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, January 25, 2022
Hey, Julie!
We're sorry to hear that you've been having trouble with your Symmetry Series cases! We greatly appreciate you sharing your experience about the discoloration and cracking with your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd love to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
We're sorry to hear that you've been having trouble with your Symmetry Series cases! We greatly appreciate you sharing your experience about the discoloration and cracking with your case, and we'll be sure to let our design team know about your experience. In the meantime, we have a great warranty, and we'd love to get you taken care of with a replacement case. Feel free to call us at 1-855-688-7269, and we can get your claim started.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com