Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.2
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
152
4 Stars
32
3 Stars
19
2 Stars
17
1 Star
20
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Posted by: Mous
Verified Purchase:Yes
3rd time it broke by the camera unbelievable that it happened again!
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 7, 2023
So sorry to hear about your discouraging experience with the Commuter Series case for your iPhone 12/Pro. We understand that you expect more longevity out of your OtterBox. We'll be sure to share your feedback with our design team for you though. Please feel free to give our CS team a call at 1-855-688-7269 with any questions or if you'd like a replacement case.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Ellie
Verified Purchase:Yes
I bought an Otter Box on a friend’s recommendation and am happy with it. I have only had it for a short time, but I feel it protects my new phone securely. I also like the blue color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RAS11
Verified Purchase:Yes
Easy to install. Long lasting. Provides good protection. Have used Otterbox phone protectors for many years. Excellent product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Zelda Furst
Verified Purchase:Yes
Very good protection. Worth the extra money. I lik
Written by a customer while visiting otterbox.com
Posted by: Joseph
Verified Purchase:Yes
Did not like the slick out side cover and the fact that it did not come with a holder
Response from otterbox.comBy Customer Service, October 3, 2023
Hello! We apologize that the Commuter Series case was not to your liking. It sounds like you may have enjoyed our Defender or Defender Pro Series case, which does come with a holster and does have the rubber outer shell that many individuals have come to know and love. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any questions or the selection of a case that will be meet your needs.
Written by a customer while visiting otterbox.com
Posted by: MusicA
Verified Purchase:Yes
Otterbox has been protecting my iPhones for many years. No matter what you do, sooner or later your phone is gonna drop out of a bag or a pocket or fall off a table. Otterbox is solid protection.
Written by a customer while visiting otterbox.com
Posted by: Strongest Khakis on Earth
Verified Purchase:Yes
The product case broke in under a month from the terrible stress of being caught in my shorts pocket. It's 2 stars and not one solely because the phone itself isn't hurt. I will be demanding either a refund or a replacement.
No, I would not recommend this to a friend.
Response from otterbox.comBy Customer Service, October 27, 2023
Hello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Written by a customer while visiting otterbox.com
Posted by: XANDAR
Verified Purchase:Yes
It was everything I expected to be. The shipping was alright.
Written by a customer while visiting otterbox.com