Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
153
4 Stars
33
3 Stars
19
2 Stars
17
1 Star
22
82%of customers recommend this product.
(
180 out of
219)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Posted by: csba
Verified Purchase:Yes
My phone took an obviously unintended bad fall, and came out of it with no damage.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Sara
Verified Purchase:Yes
The pinks case stains easily so it always looks dirty.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Support, February 22, 2023
Hi there! We're so sorry to hear about that. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. If something should come up, we've got outstanding Customer Service Representatives to help with some tips and tricks. Give us a quick call at 1-855-688-7269!
Kindly,
OtterBox Customer Service Support
Kindly,
OtterBox Customer Service Support
Written by a customer while visiting otterbox.com
Posted by: Ellie
Verified Purchase:Yes
I bought an Otter Box on a friend’s recommendation and am happy with it. I have only had it for a short time, but I feel it protects my new phone securely. I also like the blue color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: RAS11
Verified Purchase:Yes
Easy to install. Long lasting. Provides good protection. Have used Otterbox phone protectors for many years. Excellent product.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: SgtBarker
Verified Purchase:Yes
Case was not manufactured correctly and causes issues with using the functionality of my iPhone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, April 24, 2023
We're so sorry for any trouble you've had with the Commuter Series case for your iPhone 12/Pro. We specifically crafted this case to ensure its seamlessly compatibility with the unique style and features of your exact device, so this is definitely unexpected. We're not sure what's going on here exactly, but we'd like to dig a bit deeper into this with you. Please give our customer service team a call at 1-855-688-7269 and they'll be able to assist you further.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Zelda Furst
Verified Purchase:Yes
Very good protection. Worth the extra money. I lik
Written by a customer while visiting otterbox.com
Posted by: Joseph
Verified Purchase:Yes
Did not like the slick out side cover and the fact that it did not come with a holder
Response from otterbox.comBy Customer Service, October 3, 2023
Hello! We apologize that the Commuter Series case was not to your liking. It sounds like you may have enjoyed our Defender or Defender Pro Series case, which does come with a holster and does have the rubber outer shell that many individuals have come to know and love. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with any questions or the selection of a case that will be meet your needs.
Written by a customer while visiting otterbox.com
Posted by: MusicA
Verified Purchase:Yes
Otterbox has been protecting my iPhones for many years. No matter what you do, sooner or later your phone is gonna drop out of a bag or a pocket or fall off a table. Otterbox is solid protection.
Written by a customer while visiting otterbox.com