Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
153
4 Stars
33
3 Stars
19
2 Stars
17
1 Star
22
82%of customers recommend this product.
(
180 out of
219)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Posted by: Mimi
Verified Purchase:Yes
it’s a very sturdy and tight case; better than i expected it to be.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: PWalters
Verified Purchase:Yes
Great protection. Nice color. Fits perfectly. It was easy to place around our phone.
Written by a customer while visiting otterbox.com
Posted by: Tommy Gunn
Verified Purchase:Yes
Great case! I’ve tried many others and this one is the best.
Written by a customer while visiting otterbox.com
Posted by: Jessica
Verified Purchase:Yes
This case is comfy to hold for long periods, looks very cute and protects really well as I have phone several times and it’s still perfect.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: jearle
Verified Purchase:Yes
Great quality, but rubber part is so stained already! Won’t come clean 👎
Response from otterbox.comBy OtterBox, Customer Service Support, February 27, 2023
Hey there! We're thrilled to hear this Commuter Series case has been suiting you well so far. We apologize for any frustration due to those unwanted blemishes though. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We do recommend the occasional case cleaning with warm water and mild soap to keep things looking fresh. If this doesn't do the trick, please give our CS team a call at 1-855-688-7269 and they'd be more than happy to look into your warranty replacement options with you.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: Lizzy
Verified Purchase:Yes
Perfect combination of sturdy, lightweight and great looking.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anonymous
Verified Purchase:Yes
Too much plastic. Hard to hold without it slipping out of hand. OtterBox does not offer the highest protection cover in a pink color……to bad
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Support, March 1, 2023
So sorry to hear the Commuter Series case for your iPhone 12/Pro wasn't quite what you were hoping for. We include those rubber strips on the back of the case to assist with "gripability," but we apologize if you didn't find them to be very helpful. We appreciate your feedback on the case material and color options though. You're correct in saying we don't have our Defender Series case available for your device in pink, but maybe our Berry Potion case would suit your style and needs. Please feel free to give our friendly Otters a call at 1-855-688-7269 with any questions or concerns.
Warm regards,
OtterBox Customer Support
Warm regards,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Posted by: John
Verified Purchase:Yes
It works as advertised. Everyone should buy at least three of these.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com