Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
153
4 Stars
33
3 Stars
19
2 Stars
17
1 Star
22
82%of customers recommend this product.
(
180 out of
219)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Posted by: Otterjon
Verified Purchase:Yes
I have used the Commuter on an older phone for many years. I tend to be hard on phones and this case has really protected my phone from any damage - drops off ladders/tables, bumps, bangs and just hard, active daily use. A great product for anyone who is very active with their phone - hiking, biking, kayaking, shop work, etc.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Daman
Verified Purchase:Yes
I've used these cases for years, for corporate accounts and personnel items. They have always been more than adequate and served me well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: LW787
Verified Purchase:Yes
Although this is a quality case, I wanted a more rubberized one that wouldn’t slide off a counter. I returned it and bought the Defender series case along with a screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Dtaylor1166
Verified Purchase:Yes
Otter box is my go to case. Have used them for years now and I can’t find anything bad to say about them. They have an awesome warranty and customer service is on point. Great case
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Phillyguy
Verified Purchase:Yes
This is our 4th Otterbox purchase. Our first two protected our Samsung S5’5 and now our recent purchase will be protecting our IPhone 12 pros. The fit is perfect and the colors look
great.
great.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Annie11
Verified Purchase:Yes
I got this and in less than 2 weeks , it’s super dirty . I put my case in my jeans pockets and the first day I pulled it out , my phone case was blue. I’ve had other brands and wore the same jeans and nothing this otter box did not hold color .
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team, August 19, 2021
Hi, Annie!
We're sorry to hear about your disappointment with your Commuter Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! We greatly appreciate your feedback about the discoloration of your case, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you helped out!
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Susan
Verified Purchase:Yes
This is my second Otterbox, as I got a new phone of a different size. Loved the first one, love the second one. It is strong, easy to put on my phone, it protects my phone even if I drop it. It is also very attractive.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
4
Its been a couple of months
on August 23, 2021
Posted by: PBMaxx
I got this request to review the product within a week of owning it. You need time to use a product like this.
Over time you will put your phone on a counter, table or desk and knock it off. This may or may not happen in the first week or two of owning a new product.
Well I've knocked it off a few things. Had it slip out of a pocket and fall to the ground, I forgot to zip the pocket closed, got it wedged in a cup holder etc.
It's been exposed to cooking, butter, flour, oil, sauces, etc. some hot, some cold.
It's held up quite well. No visible damage to either the phone or the cover.
Before Covid I would clean it sporadically. Now it gets regularly cleaned with an alcohol aerosol spray.
I wish it had come with a screen protector. Sigh.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com