Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
153
4 Stars
33
3 Stars
19
2 Stars
17
1 Star
22
82%of customers recommend this product.
(
180 out of
219)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Posted by: JulieW123
Verified Purchase:Yes
Wanted a good case for my new phone and saw this on the otter box website. Glad I got it, perfect fit and feel. Only downside is if you try to set it on a charger rather than plug it in phone won’t charge, but I can live with that.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Steel Man
Verified Purchase:Yes
I bought this case a month ago. Basically the rubber (silicone) should be where the plastic is and the plastic should be where the rubber (silicone) is. The case can slip out of your grasp fairly easily bcz the sides are plastic where you would normally grab your phone. If they would just switch the areas I mentioned above, this would be GREAT case bcz it is nice and slim and looks like it will do a great job protecting your phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 30, 2021
Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your experience. In the meantime, if you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-12-pro-iphone-12/defender-series-case/77-65401.html#start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your experience. In the meantime, if you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-12-pro-iphone-12/defender-series-case/77-65401.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: RichD
Verified Purchase:Yes
The case is definitely one of the better-looking cases that are available . Only problem I noticed was access to the recharging port. A standard lightning cable is very difficult to insert due to the tightness at the top of the slot. So unless you rely strictly on wireless charging, some modification may be neccesary for effortless insertion of the cable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Brian
Verified Purchase:Yes
I always get an Otterbox for my phone. I have the Commuter in my IPhone 12 Pro. It fits great and I like the addition of the grip/anti slip rubber integrated into the back.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Otterbox Believer
Verified Purchase:Yes
I bought the Otterbox phone case a few weeks ago for my new phone. I love it. It give protection to my camera and is smaller than my other other 5 Otterboxes I have owned. I love the new grips on the back of the phone. I feel very secure holding it!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Anne2911
Verified Purchase:Yes
Ever since I bought my first Otterbox case, (remember the two-piece cases?) I've had Otterbox for my iPhone. I rarely drop my phone but if I did, I know it would be protected. The blue color matches the blue of my phone as well.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gardening Grandpa
Verified Purchase:Yes
Good dependable product! Nice style in the color blue
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MarkF150
Verified Purchase:Yes
I have used the Otterbox for all the phones I have had, Well made and a comfortable feel to it also. Great product !!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com