Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.2
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
152
4 Stars
32
3 Stars
19
2 Stars
17
1 Star
20
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Posted by: Sandi
Verified Purchase:Yes
Very nice cover for my new phone.
I feel safe with this cover on my phone.
I feel safe with this cover on my phone.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Chris
Verified Purchase:Yes
I didn't buy the extra phone insurance because I have an Otter Box. I always buy a new case when I get a new phone and my phones have never been damaged.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JLM313
Verified Purchase:Yes
This must be my 5th or 6th Otterbox purchase over the years. Brand loyalty comes from quality! Ease of installation, durability, dependability.....Otterbox provides it all. As a former Army Jumpmaster, I am NOT gentle with my phones. Otterbox has never failed me.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: mikey
Verified Purchase:Yes
I've dropped my phone 3 times, since I installed the case. The phone is undamaged. What can I say? the Otter case is bullet proof. The best item I've ever bought.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Backdoctor
Verified Purchase:Yes
Fits perfectly, protects it well. Love the style and color.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JulieW123
Verified Purchase:Yes
Wanted a good case for my new phone and saw this on the otter box website. Glad I got it, perfect fit and feel. Only downside is if you try to set it on a charger rather than plug it in phone won’t charge, but I can live with that.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Steel Man
Verified Purchase:Yes
I bought this case a month ago. Basically the rubber (silicone) should be where the plastic is and the plastic should be where the rubber (silicone) is. The case can slip out of your grasp fairly easily bcz the sides are plastic where you would normally grab your phone. If they would just switch the areas I mentioned above, this would be GREAT case bcz it is nice and slim and looks like it will do a great job protecting your phone.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , June 30, 2021
Hi there!
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your experience. In the meantime, if you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-12-pro-iphone-12/defender-series-case/77-65401.html#start=1
Best,
OtterBox Customer Service Team
We're sorry to hear about your disappointment with your Commuter Series case! We appreciate your feedback about the grip provided by your case, and we'll be sure to let our design team know about your experience. In the meantime, if you're looking for a case with a bit more grip, we'd suggest checking out our Defender Series case here: https://www.otterbox.com/en-us/iphone-12-pro-iphone-12/defender-series-case/77-65401.html#start=1
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: RichD
Verified Purchase:Yes
The case is definitely one of the better-looking cases that are available . Only problem I noticed was access to the recharging port. A standard lightning cable is very difficult to insert due to the tightness at the top of the slot. So unless you rely strictly on wireless charging, some modification may be neccesary for effortless insertion of the cable.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com