Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
153
4 Stars
33
3 Stars
19
2 Stars
17
1 Star
22
82%of customers recommend this product.
(
180 out of
219)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Posted by: Anonymous
Verified Purchase:Yes
I have loved my case. It took some time for me to get used to how big it is but that didn’t take long at all!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Char
Verified Purchase:Yes
Had an otterbox cover on previous phone that always kept my phone safe. New phone - new case had to be an Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Customer Rating
1
This case does not allow the phone to charge
on April 26, 2021
Posted by: Kevinfons
The aperture for the charging wire is out of alignment
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , April 27, 2021
Hi, Kevin!
We're sorry to hear that your Commuter Series case isn't aligning properly! That's certainly unusual. The good news is, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that your Commuter Series case isn't aligning properly! That's certainly unusual. The good news is, we have a great warranty, so feel free to reach out to our helpful Customer Service Team at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Clau
Verified Purchase:Yes
Easy to follow website, simple purchase, received product earlier than expected
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Ryan T
Verified Purchase:Yes
I've been using this for about a month. Love the extra grips on the side and that it is sleek enough to fit in your pocket.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Booooooooof
Verified Purchase:Yes
I really do love the case. I just wish it wasn’t so slippery
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: EDvolved
Verified Purchase:Yes
I really loved this case but it unfortunately does not support MagSafe. At least for iPhone 12 users that have this feature available - it does not make sense to not have all cases have this standard. As far as the protection and design the case is top notch!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, May 10, 2021
Hey EDvolved,
We're sorry for any disappointment. The Commuter Series case for iPhone 12 and 12 Pro isn't made with MagSafe. If you're looking to use that feature more, we suggest picking up one of our cases that's made with MagSafe for a better connection. You can find those online here: https://www.otterbox.com/en-us/magsafe
Best,
OtterBox Customer Service Team
We're sorry for any disappointment. The Commuter Series case for iPhone 12 and 12 Pro isn't made with MagSafe. If you're looking to use that feature more, we suggest picking up one of our cases that's made with MagSafe for a better connection. You can find those online here: https://www.otterbox.com/en-us/magsafe
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Shelly
Verified Purchase:Yes
This is an awesome product. Otter box cases are the only kind I use. Absolutely love it !
I would recommend this to a friend!
Written by a customer while visiting otterbox.com