Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
153
4 Stars
33
3 Stars
19
2 Stars
17
1 Star
22
82%of customers recommend this product.
(
180 out of
219)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Customer Rating
1
Recently broke
on January 19, 2023
Posted by: Ashton
I loved my case but it recently broke, and I’ve been trying to get it replaced for the past 3 weeks but apparently there’s a problem with the tax system but my friend just put an order through for his iPhone 13 without an issue. Please send me a new case!
I would recommend this to a friend!
Response from otterbox.comBy OtterBox, Customer Service Team, January 24, 2023
Oh no! We're so sorry to hear that your OtterBox has seen better days! We apologize if our website has been giving you some trouble, but if you could please give our awesome Otters a buzz at 1-855-688-7269, they'd be more than happy to get the ball rolling on that case replacement for you.
Cheers,
OtterBox Customer Support
Cheers,
OtterBox Customer Support
Written by a customer while visiting otterbox.com
Customer Rating
3
NOT MagSafe
on January 22, 2023
Posted by: JT25
This case is nice but it’s is NOT MagSafe. I previously had the lifeproof fre with MagSafe but I wanted something that wasn’t see-through but still had MagSafe. I landed on this but when it arrived, it wouldn’t attach to my phone charger
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service, January 23, 2023
We're sorry to hear about your case confusions. While our Commuter Series case boasts some awesome features, it is not among the many MagSafe cases that we offer. If you would like to process a return, and purchase a case with MagSafe features, give us a quick call at 1-855-688-7269 and we would be happy to assist.
Cheers,
Cheers,
Written by a customer while visiting otterbox.com
Posted by: afmedtec
Verified Purchase:Yes
There’s a reason why I always by an Otterbox when I purchase a new iPhone. Great, consistent protection!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Pammy
Verified Purchase:Yes
I bought this a couple weeks ago and love it. I always buy otter box cases for my phones and will continue to
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cisco44
Verified Purchase:Yes
Best customer service easy check out
Best investment ever my family and I
Love OtterBox and will continue to be loyal
Customers we highly recommend this
Company
Thanks OtterBox
Best investment ever my family and I
Love OtterBox and will continue to be loyal
Customers we highly recommend this
Company
Thanks OtterBox
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mark01
Verified Purchase:Yes
I bought this case 2 weeks ago for the iPhone 12. It fits perfectly and I'm able to charge my phone with the OtterSpot. The case is also comfortable to hold and looks nice. 5G isn't available in my area yet, so I don't if that works with the case.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: MorganP
Verified Purchase:Yes
This is my first Otterbox case and I have been so happy with it! In the past, I had never liked Otterbox because I felt it was so bulky. I was drawn to this case because of the color and anti-microbial properties. My husband immediately bought one after seeing mine. Would totally recommend!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: diedwards2
Verified Purchase:Yes
They are the best cases ever. You know that your phone is going to be protected from the minute you put it in the phone. I upgrade my phone every year and always make sure it's an otterbox that goes on it. I never have broken a phone screen yet and have dropped it plenty of times on the concrete on my pool deck in my yard. Thanks Otterbox!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com