Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.1
(244 Reviews)
Rating breakdown 244 reviews
5 Stars
153
4 Stars
33
3 Stars
19
2 Stars
17
1 Star
22
82%of customers recommend this product.
(
180 out of
219)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Posted by: Carebear
Verified Purchase:Yes
Only buy Otterbox cases. They are the best around!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jennyleigh
Verified Purchase:Yes
I bought this for my son for Christmas. Just got a new phone and it fits perfectly! He loves it!!
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Slukabazooka
Verified Purchase:Yes
Looks great, has a nice feel, seems very robust so far...
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Mister Cee
Verified Purchase:Yes
I have been purchasing Otterbox cases since they first entered the market. They make a cery good product and stand behind their product. What other company guarantees their cases and product. Will never purchase any other case but Otterbox.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: geri
Verified Purchase:Yes
i know my phone will be protected.love the color.not my first one won't be my last.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Kwash
Verified Purchase:Yes
After having bought other protective boxes in the past, I think Otter Boxes are clearly superior to others.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Deborah
Verified Purchase:Yes
The case itself is okay, but when it’s on the phone no one can hear you at times, so I have to take it off to have a conversation.. so annoying.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , September 17, 2021
Hi, Deborah!
We're sorry to hear that you're having troubles with your Commuter Series case! It's very odd to hear that people are having trouble hearing you with the case on. If reinstalling that case didn't help clear things up, we have a great warranty, so we'd be happy to get you helped out. Simply call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
We're sorry to hear that you're having troubles with your Commuter Series case! It's very odd to hear that people are having trouble hearing you with the case on. If reinstalling that case didn't help clear things up, we have a great warranty, so we'd be happy to get you helped out. Simply call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Customer Rating
3
Stains
on March 21, 2022
Posted by: Kellie
Great at protecting phone from falls, but stains fast and looks dirty even after cleaning it.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox, Customer Service Team, March 22, 2022
Awesome to hear the Commuter Series case is getting it done in terms of protection, though we're sorry that yours has hit some aesthetic snags. Fortunately, it won't be a problem for our handy Otters to help spruce things up with a brand-new warranty replacement that is sure to keep your iPhone looking sharp for the long haul!
Feel free to set things in motion using the link below, or give us a call at 1-855-688-7269 and we'll be happy to help with that.
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Feel free to set things in motion using the link below, or give us a call at 1-855-688-7269 and we'll be happy to help with that.
https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com