Customer reviews from otterbox.com
OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Average customer rating
4.2
(240 Reviews)
Rating breakdown 240 reviews
5 Stars
152
4 Stars
32
3 Stars
19
2 Stars
17
1 Star
20
82%of customers recommend this product.
(
177 out of
216)
Customer Reviews for OtterBox - Commuter Antimicrobial Case for Apple iPhone 12 / 12 Pro
Posted by: Matt
Verified Purchase:Yes
It’s a very nice well made case. It seemed a little more bulky & heavy to my liking. Comparing to the previous Commuter case on my iPhone 7. I went and exchanged it for the Aneu model which is perfect if you’re looking for a case on the slimmer side.
I would recommend this to a friend!
Response from otterbox.comBy OtterBox , Customer Service Team , December 10, 2020
Hi, Matt!
We're sorry to hear that you weren't excited with your new Commuter Series case! We appreciate your feedback about the size of your case, and we'll be sure to get it passed up the ladder to our design team. We're glad to hear that you found that Aneu Series case, though! If you run into any issues with your OtterBox, please don't hesitate to reach out to our helpful team of CS Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear that you weren't excited with your new Commuter Series case! We appreciate your feedback about the size of your case, and we'll be sure to get it passed up the ladder to our design team. We're glad to hear that you found that Aneu Series case, though! If you run into any issues with your OtterBox, please don't hesitate to reach out to our helpful team of CS Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Michael Conatser
Verified Purchase:Yes
I Wouldn’t recommend this to anyone it is the cheapest made piece of junk I have ever owned , And tried to return it and they would not take it back
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , February 8, 2021
Hi, Michael!
We're sorry to hear that you were disappointed with your Commuter Series case! We looked into your account, and we're seeing that your return was started on 01/27/2021, so you should already have an email with return instructions, so check your spam folder if you're not seeing that. For any additional assistance, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269.
Best,
OtterBox Customer Service Team
We're sorry to hear that you were disappointed with your Commuter Series case! We looked into your account, and we're seeing that your return was started on 01/27/2021, so you should already have an email with return instructions, so check your spam folder if you're not seeing that. For any additional assistance, please don't hesitate to reach out to our helpful Customer Service Team at 1-855-688-7269.
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Lady G
Verified Purchase:Yes
I bought this case because I had a thinner otter box case but felt it didn’t protect well.
I don’t like how hard it is to press the buttons thru the case
I don’t like how hard it is to press the buttons thru the case
No, I would not recommend this to a friend.
Written by a customer while visiting otterbox.com
Posted by: BBQDad
Verified Purchase:Yes
Bought 3 Otterbox cases several years ago for IPhone 8. This time we ordered 4 of them (my 9 year old Granddaughter is getting her first IPhone in a few days).
My old case did a great job of protecting my phone and others who had them. Looks good also. Have had mine on for a few weeks now.
Lastly, there office is here in Colorado, and that gets a star also from me?
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Colorado
Verified Purchase:Yes
Fits perfectly and not too bulky. Doesn’t interfere with my screen protector.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Gahunter1973
Verified Purchase:Yes
Since I have had smart phones, I have only used Otter Box. I know plenty of people who do not and are always getting a new case because the one they had was broken. My last phone lasted 5 years and it had the same Otter Box case on it the entire time.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Razberry
Verified Purchase:Yes
I absolutely love this case! I was always afraid to try it out because of the thickness, but it was perfect. Only problem was that it came with a scratch :(
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Jotaemepe
Verified Purchase:Yes
Great product, it marches perfectly with my new cellphone. Good purchase
I would recommend this to a friend!
Written by a customer while visiting otterbox.com