Customer reviews from otterbox.com
OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Average customer rating
3.8
(158 Reviews)
Rating breakdown 158 reviews
5 Stars
77
4 Stars
24
3 Stars
26
2 Stars
13
1 Star
18
69%of customers recommend this product.
(
104 out of
150)
Customer Reviews for OtterBox - Otter + Pop Symmetry Case with PopGrip for Apple iPhone 12 Pro Max
Posted by: Blipblip
Verified Purchase:Yes
This Otter case is a huge win for a huge phone! Just collapse the pop-socket, slip your slim Otter protected phone into your bag or pocket - and pop it out when you check your phone. Super handy and great protection for falls on tile floors :)
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Cruz
Verified Purchase:Yes
Like how it fits in your pocket without getting the pop socket stuck in the process. One thing that needs to improve is how smooth it is, it tends to slip off your hands. Maybe some rubber along the edges would help a little.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: Margie
Verified Purchase:Yes
I love the IDEA of this case....but buyers should be aware that the QI charging is difficult, even with the popsocket removed. Also, if you are used to "standing" your phone with a popsocket, you should be aware that this built in popsocket doesn't work as good but you can play with it and get it to stand. Other than these issues, I love it. I've already dropped my phone a couple of times and I don't worry about it, knowing that my otterbox has it protected.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 13Gj
Verified Purchase:Yes
My son purchased this cover for me as he knows how rough I am w my phones. I love it! It encourages me to continuously reach out for my phone w the rich texture thereby utilizing all the benefits that my phone offers.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: JJamison
Verified Purchase:Yes
I was so excited to see otter box come out with a built in popsocket. Like most it gets caught on my pocket all the time and this solves that problem. However the popsocket does not hold the phone up on its side like the normal model would do. The case is amazing and strong.
I would recommend this to a friend!
Written by a customer while visiting otterbox.com
Posted by: 907 One
Verified Purchase:Yes
A long-time Defender user, I gave the Pop a try. I like the cool design I was able to select. The Pop function is worthless for the big, heavy 12 Ma Pro, however. It doesn't even come close to supporting the phone as a kickstand. I have a Defender ordered and will use this case as a novelty item.
No, I would not recommend this to a friend.
Response from otterbox.comBy OtterBox , Customer Service Team , December 21, 2020
Hi there!
We're sorry to hear about any disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. If you run into any other issues, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
We're sorry to hear about any disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. If you run into any other issues, please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Buck3000
Verified Purchase:Yes
I bought the case with the pop socket but I am unable to use the pop socket as a stand for my iphone 12 max. Otherwise it is a solid case just not as functional as I thought it was going to be.
Response from otterbox.comBy OtterBox, Customer Service Team, December 22, 2020
Hey Buck3000,
To use the stand feature on Otter + Pop, we recommend pulling the PopTop all the way out and then angling it. Additionally, we suggest having your camera closest to the flat surface when standing, as this will help keep things balanced.
Happy holidays,
OtterBox Customer Service Team
To use the stand feature on Otter + Pop, we recommend pulling the PopTop all the way out and then angling it. Additionally, we suggest having your camera closest to the flat surface when standing, as this will help keep things balanced.
Happy holidays,
OtterBox Customer Service Team
Written by a customer while visiting otterbox.com
Posted by: Angie
Verified Purchase:Yes
It just perfect- the color, the size, the durability- I love it
I would recommend this to a friend!
Written by a customer while visiting otterbox.com